Your head unit is fine. You do, however, need to pull up the iPersonalize menu in order to use your equalizer. This all depends on how you've hooked up your head unit. The iPersonalize menu will appear once you've gone through the same brake/parking brake sequence you use for viewing DVDs.
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on the top of your screen it will say radio dvd av1 av2 and set.
press set and then it should have another list across the top. you would then have to press audio .that should take you to the bass treble etc.
when you bought this did you just get the in-dash unit or did it come with a brain unit as well .........if it was just the in-dash player you need to buy a brain unit to control bass & treble and other features for this unit when pioneer sold this the dash unit sold for$495.00 but the brain unit cost $599.00 it was a price grabber cause they wouldn't tell you it needs a brain unit (the actual full unit sold for $1200.00 brain/dash) yet it works with other pioneer in-dash units the person you bought from probably upgraded to the avhp-7500DVD and kept the brain unit from the one he sold you but good news its a few years old so i would checkout eBay for the brain unit
hope this answered your problem good luck