I have a pfaff 7570 and have downloaded vip customizing software on my xp desktop and my vista laptop computer. Neither computer will communicate with the machine. When machine is attached to xp desktop a picture of a sewing machine and computer show up on the sewing machine screen, but that's as far as it will go. Any help will be greatly appreciated.
Re: no communication between pfaff 7570 and computer
It sounds like you have it configured properly if you have the little machine and computer appearing on the display screen. I had this problem too in the beginning, file assistant doesn't use the files for the 7570 its only for some of the newer machines, use Vip customize to send the design to the machine from the file drop down menu. Hope this helps.
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I had the same problem when I upgraded to a laptop with Windows XP. I needed to buy a Keyspan, which connects via the USB on the computer to the machine via the pc connector that comes with the Pfaff 7570. However I had many problems after that, and found that the Keyspan transfer rate had to be slowed down to 2400. Of course 3D is the most recent Pfaff software that the Pfaff 7570 will work with. Anything older is OK.
Hope this helps. I will look up the steps that I went through to slow the transfer speed from the Keyspan if you need me too.
I admit I did not think that VIP Customizing worked on Vista at all, but I now know that some people have got it going. Have you searched the www.sewmuch4retirement.com website (the late Jan Henning's website, which is an absolute gold mine of information for Husqvarna and Pfaff machines)? The other solution might be to partitition your hard drive and run Win XP on one partitition, and use that to install and run VIP Customizing. There are also Yahoo Groups specializing in Husqvarna machines and products. These groups have a lot of members with a wide range of machines, software and experience. I'm sure there is someone out there with a similar problem and someone else with the answer.
If it didn't fly on vista, it will likely not work on 7 either. Fret not, as you can still buy new machines with XP loaded on them. It is a nice, stable operating system that is still sought out by businesses, etc. I would look on newegg.com or tigerdirect.com.
You can also downgrade a windows 7 to XP. If your program didn't run on XP, then you are stuck.
farmerbear at fixya.com
The software you need to connect the Pfaff 7570 to the PC and to create your designs is called PC-Designer version 2.2 from Pfaff. You may be able to find a used copy. The software should come with a dongle (special cable) for connecting the machine to the PC. Make sure you have this piece because it will not work with an ordinary cable. Depending on what type of port you have on the PC to connect to, you may also need an adapter since the dongle has an old style connector on the end going to the PC. If you are going to create your own designs, you will also need a storage card which inserts into the machine that you send the designs to. Pfaff makes one, called the creative card. I have also used a generic card meant for the pfaff; the generic card is less expensive and has a greater capacity. You can find many designs online either free or for sale to send from PC to Pfaff as well.
If you purchased the software after April 1st,2006 then you will be entitled to a free upgrade. If not you might have to purchase the software. Here is a link to the PFAFF software download page. http://www.pfaff.com/global/11283.html
I went to a computer store (Rabbit Computer) that repairs computers and purchased a new cable. They said that some customers had a problem with Vist and the more expensive brand of cable so I bought the cheap one. I had to install drivers on my compter and everything thing worked on my first attempt to download to the machine. The cable was half the price of the one at Best Buy.
I have Windows Vista; I also had a similar problem; found out that I could only use the usb port on my computer exclusively for sewing as the driver software seems to conflict;
Also, having said that, go to Pfaff.com & download the free driver upgrade and see if that will get you started good luck deb
In this FAQ list (from PFAFF web) you find 100 times the same question and answer: H402 My new computer does not have any serial COM ports, so how does it communicate with my Pfaff creative 7570?
You will need to obtain a USB Serial Adapter, which adds a serial port to your computer by plugging it into a USB port. Suitable adapters can be obtained from Belkin [http://www.belkin.com] and Keyspan [http://www.keyspan.com]. The following USB Serial Adapters are known to work with the Pfaff creative 7570: • Belkin F5U103 • Keyspan USA-19QW Please note that the Belkin F5U109 is listed as working with the Pfaff creative 2140/2144 (FAQ #H405), but it does not work the Pfaff creative 7570.