Question about Canon imageRUNNER 5000 Copier

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Canon ImageRunner Scan feature won't connect to network

When I try to turn on the Scan option from offline to online, I get a message that says "Waiting..." but it never goes online.

It's a Canon Imagerunner 5070

Any ideas?

Thanks!

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  • itsme13 Feb 05, 2009

    I have the same problem. I have downloaded the scan gear tools, it sees the copier and yet, will not allow me to scan. Frustrating.

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  • 168 Answers

Its waiting for the command from the computer. in order to use scan you have to down load the canon scan tool from imagerunner.com / support/ downloads/ office products/ then canon network utilities. look for network scan gear tool ... down load save open run setup then open the program and you can either let it search for a scanner or you can put in the IP adress for the copier. then under your scanning software ( ADOBE PRO) eg. you selesct the scan gear tool as the scanner. to scan a doc you put paper in feeder select scan online then from your computer tell your software to scan good luck

Posted on Jan 03, 2009

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