Question about Dell Latitude D610 Notebook

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Charging problem I have a Dell D610 laptop and it will not take a charge. When I plug in the charger the green light comes on on the power pack but goes off as soon as I plug it into the socket on the computer. I've tried another charger which I know works and the same thing happened. Dell tech support thinks it's a mother board problem but the computer just went out of warranty 20 days ago!

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  • dukyana May 11, 2010

    Does the laptop power up at all?

  • JDTec
    JDTec May 11, 2010

    Did he ask you if the power jack on the laptop is loose? You can check by plugging in the power adapter (don't plug it into the wall) into the power connector. Then move and see if it feels loose. If it feels loose, then you may have to solder the connector back onto the system board.

    Let me know.

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It's definitely the motherboard based on the symptoms. You can send it to their out of warranty depot. Or you can purchase the motherboard from their spare parts sales dept, then look for a local tech who can install it for you.

Posted on Jan 02, 2009

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