Question about Brother IntelliFax-2820 Laser Fax

2 Answers

What we can do for brother fax-2820 " DRUM ERROR"

Posted by on

  • twister8th
    twister8th Oct 31, 2012

    i have change new drum and new toner but still apper the DRUM ERROR.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 31 Answers

Open front cover with the machine on and press the options key.message will appear replace drum unit then select 1 for new.close cover

Posted on Oct 26, 2012

Testimonial: "Thanks a lot. The solution is works. My machine now is working back. "

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 25 Answers

Hi, I had the same problem with this machine. After going through the manual (you can find it here - Brother IntelliFax 2820 manual), I figured that I need to open the front cover, press the 'options' button and select 1. That did it for me, I hope it will work for you as well ;)

Posted on Nov 20, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 215 Answers

SOURCE: change toner error brother 2820 mach has new brother toner ctg

with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Posted on Jan 28, 2009

iservice
  • 318 Answers

SOURCE: can't reset "change drum soon" message Brother Fax 2820

Open the front cover and press and hold -stop,reset button

Posted on Sep 15, 2009

  • 148 Answers

SOURCE: Replaced drum fax 2820

Hi, #'s 6, 7 and 8 below explain how to reset the drum indicator.
Hope that helps...
Lbcoaster

How do I replace the drum unit?
Description:
Follow the procedure below to replace drum unit.
CautionDo NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution

    Just after you have used the machine, some internal parts of the machine are extremely HOT! Never touch the shaded parts shown in the illustration.
chap1142.gif
  1. Open the front cover and pull out the drum unit and toner cartridge assembly.
Caution
    To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
all_sf_15.gif
  1. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Note
    • Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
    • Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.
all-ug-13.gif
  1. Unpack the new drum unit.
  1. Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically.
all-ug-16.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Install the drum unit and toner cartridge assembly in the machine.
  1. Press Options.
lcdwaku54.gif lcdwaku62.gif
  1. To confirm you are installing a new drum, press 1.
  1. When the LCD shows Accepted, close the front cover.
Related Models FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N

Posted on Aug 02, 2008

PORRATEC
  • 25 Answers

SOURCE: FAX SAYS TO CHANGE THE DRUM SOON

Open the front couver as if you are about to change the drum unit. With the couver still open, press the options button for a while and in the display will apear a message asking if you want to change the drum unit. Choise the yes option and close the front couver. GOOD LUCK.

Posted on Nov 13, 2008

  • 1 Answer

SOURCE: need drivers for Brother fax 2820

Need drivers for Brother fax 2820

Posted on May 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

IntelliFax-2820 Plain Paper Laser Fax: We have a Brother intellifax 2820 and it's aking t...


You need to take out the cartridge and slide the tab on the top right from right to left about 20 times

May 16, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

HOW DO YOU TURN OFF DRUM LIGHT ON BROTHER 2820


Open front cover....press 'options', and select 'new drum'

Nov 11, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Dust on the drum carona wire loated on the drum


hey vinny, check out solution #1 on post above labeled "DRUM ERROR". and try that procedure.

good luck,
razors

Mar 30, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother 2820 fax machine


THE DRUM AND THE TONER CARTRIDGE IS IN SIDE OF THE MACHINE.OPEN THE COVER AND YOU WILL SEE THE DRUM CARTRIDGE,TTAKE OUT THE DRUM UNIT. ITTELLS YOU ON THE DRUM UNIT THE NUMBER DR    IT IS SOLD IN OFFICE DEPOT OR OFFICE MAX OR STAPLES, MAKE SURE THAT YOU ONLY USE BROTHER PRODUCTS. GOOD LUCK BROTHER SR TECH

Feb 02, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Change toner error brother 2820 mach has new brother toner ctg


with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Jan 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error message won't go away.


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

May 16, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother 2820


The toner cartridge is in the drum unit. push the blue lever and the toner pops out, make sure you have a toner cartridge in the drum unit. Lawrence

Apr 23, 2008 | Brother IntelliFax-2820 Laser Fax

4 Answers

Brother fax 2820


Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Jul 18, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

1,051 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...