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Re: easy rip keeps freezing up and theres no sound on...
Make sure you have the updated Easy Rip software from RCA's website and that the lock switch on the back of the player is not turned on.
RCA M4208 Make sure the lock switch on the back is in the unlocked position. For the player to say "Loading," especially the first time you plug it into the computer, is normal - your computer is communicating with the player, installing drivers, and trying to load the Easy Rip Software. If it stays on loading past 10 minutes, however, something is not right. If you have selected to open the device automatically using Windows Media Player, you are headed for trouble, especially if you have more music and other files on your computer than the mp3 player can handle. If you have accidentally done this, disable auto-sync in Windows Media Player. If you have checked the above, and you are still having problems, disconnect the mp3 player from the computer. Hold in the power button for 10 seconds or more to reset the mp3 player. Try plugging the mp3 player into the computer again. If it stays on loading for more than 10 minutes, unplug the mp3 player, go into the settings menu and change the mode from MSC to MTP or vice versa. If it still misbehaves when you replug the mp3 player into the computer, download the latest Easy Rip software from RCA's website and update your player's firmware - take note of the section they have on Windows Vista if you have Windows Vista. Good luck! -Tha Mp3 Doctor
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This device will only play SMV files. You will need to download two free programs Any Video Converter. http://www.any-video-converter.com/products/for_video_free/ And the other is http://www.soft29.com/freeware/smv_converter.htm SMV converter. Instally both programs. I use any video converter and changed it to mpeg. After the file is in mpeg then I use SMV converter. I do cutom use the largest screen format and highest on everything so its full screen. And the quailty is a heck of lot better the the easy rip free program. Give it a try and let me know if that works for you.
Use Riva FLV Encoder to convert the video files to aVI format - make sure the checkbox for audio is enabled. Then, run the newly converted videos through the Easy Rip Software - make sure the Easy Rip software settings have audio enabled.
Hi - I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.
But I found reformatting the entire zen totally fixed it.
-directions- Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.
It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.
Hopefully this helps others who experience this problem. --Lillian
FIrst you will need to reset your device..then go to the sandisk website to get the latest firmware for your device..To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the c200 resolved much of the freezing issues....also there are two modes for you to use the c200 the msc and mtp.....try deleting in mtp mode.
This link at thw bottom will let you check for operating software updates - try this and see if it solves your problem. If not, try ripping your cd's first using a media player or dedicated ripping program (there are many) (my recommendation is windows media player, but set rip type to mp3 not wma) then try to sync with your h10. If this doesn't work then make sure that all the tracks you are trying to sync at the same time are in only one directory with no subdirectories or non-audio files