Can't connect to Xbox live but internet test passes
I am attempting to pass the Xbox Live connectivity test on a Xbox 360 so I can sign up again. Using a direct connection to a Netgear router (WSG614v7) and a DSL modem (Motorola 2210-02-1002). I have setup portforwarding on 3074, 88, and 53. I have tried allowing DMZ on the static ip assigned to the Xbox (10.0.0.8) as well as just letting Upnp alone handle it. I updated the router to latest firmware, and attempted to set the modem to "bridge mode" (not sure if i suceeded?). Everything else on the local network works fine. A laptop on that libg cable surfs fine. Just not xbox live connection when testing. It fails and says "connected to internet but cannot connect to Xbox live" ... suggests checking for open ports.
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1 Did you create a account ?
2 Is your account past due ?
3 Does your XBox have a hard drive ?
4 Check your internet connection .
5 Unpluge the XBox for 30 sec. Reset up Wi Fi .
If all is good go to X Box . Com / Support. They will check the connection for you no charge .
A lot of people askin how to join xbox live here's the requirements that you need 1.internet service it must be a DSL or cable internet 2.email (valid email address) 3.xbox 360 console (which main thing you need) 4. a computer
First is you need to associate your email to a window live ID (WLID) here's are the steps: 1.go to this website www.live.com (using your computer) 2.click the link SIGN UP 3.it will route yout to sign up for window live you have a option to create a windows live or have your email be associated to WLID,once you have done creating your WLID
go to your console and make sure that internet is working in your console once you are in the dashboard 1.go to my xbox 2.go to profile and select join xboxlive 3.it will test your connection,once you pass the connection test 4.it will ask you to choose/enter a gamertag that you want ( i suggest avoid gamertag that have a similar or double meaning) 5.it will ask for your email and password 6.it will download and ask to create a avatar
You will need some kind of internet connection so you will use either an Ethernet cord or a Wifi adapter. After you connect to the internet through your Xbox 360 you will have a 1 month free Xbox live trial. When the trial ends you will either use an Xbox live silver subscription which doesn't allow you to play games on-line, use Netflix, etc. Otherwise you would need to buy an Xbox live gold pass which is a better deal as you purchase a longer subscription. Thank you
If you have forgotten your pass code, and if you have to remove it to sign into Xbox LIVE, follow these steps:
Note The following steps apply only to Xbox LIVE online profiles. When you delete an offline
profile, you lose any Gamerscore that is associated with the profile.
You also lose achievements and statistics that are associated with the
Delete the profile for which you forgot the pass code. To delete a profile, follow these steps:
In the My Xbox area, select System Settings.
Select the memory device on which your profile is stored.
Select Gamer Profiles.
Select the profile that you want to delete.
Select Delete. When you are prompted, select Delete Profile Only.
In the Xbox LIVE section of the Xbox Dashboard, select Recover Gamertag from Xbox Live.
Select Yes when you receive the following message:
To join Xbox LIVE, you must exit your current session.
Enter the gamertag for which you want to remove the pass code, and then select Done.
In the E-mail Address
section, type the Windows Live ID credentials (the e-mail address and
password that you use to sign in to the Windows Live ID) that are
associated with your gamertag, and then select Done.
Enter the password for the Windows Live ID account, and then select Done.
Select Sign In.
If you want to set the pass code again, follow the steps to set an Xbox LIVE pass code.
Well depending on when you were trying they may have passed but the amount of information that was trying to run through your internet may not have been able to go through so in turn that may be the cause is your internet, if that is not the case and you have restarted the modem and everything I would call 1 800 4 MY XBOX and get some help with the xbox live they are very helpful.
I would suggest that if you are xbox live unless you have fast internet dont use the internet for other things like your computer. Its most likely that there is not enough bandwidth for everything. If that doesnt work call you internet service provider and explain the problem to them and if they are a legitamate company they will help you out.
you need to open the port that the update is trying to go through. the easiest way is to turn your firewall off, but this opens up your security. another way is to forward the correct port through port forwarding on your router. findout which port xbox live uses and put in the information to the router
The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.