Question about Brother Dcp-J725dw A4 All-In-One Colour Inkjet Printer

Open Question

I have a problem with my brother printer DCP-J725DW which the black ink catridge cannot be detected by the printer. how can i solve this problem?

The problem started when we try to remove the cartridge from the printer so that we can place it to the box because we have to transfer to other place. After that when i tried to put it back again then there the problem started when the printer cannot detect the black ink.

Posted by Anonymous on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Brother Intellifax 1820c fax machine: Won't print incoming transmissions

How do you fix the error 41 that keeps showing up

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: Brother Intellifax 1840C

Brother Intellifax 1840C the only one thing you can to do is stick masking tape around the cartridge, there is an switch, when you take off the cartidge the switch is off, when you put it on the switch is on, this is out = "off" and in= "on", do the same with the other colors.

Posted on Oct 07, 2008

  • 320 Answers

SOURCE: Black Smudge of ink along top edge paper Brother Intelifax 2800

try cleaning the grid on the drum unit otherwise there could be some thing on the fuser preasure roller.

Posted on Jan 16, 2009

  • 239 Answers

SOURCE: I purchased a Brother fax 1860c over a year ago

This sounds like a hardware failiure.
What I understand is the cartridge has already been replaced once and all operator funtions have been exhausted in order to make this operate.
Recheck to see if any ribbon cables are fully secured and fastened to the mechanical parts of the head, and no debries are in the head itself.

Try to contact the vendor and see how you can resolve this issue.
it sounds like the Black ink electro-mechanics is not working, beyond your control of service repair. This might be in the electical, main circuit board or trigger mechenisim that is not working.
I hope it will not cost you much money, I am sure you would like to use this fine fax machine.
Good luck.

Posted on Oct 17, 2009

  • 89 Answers

SOURCE: Brother MFC-3220C, the black ink cartridge is

Try releasing the two metal clips by the side that hold the print head. Take out print head partly and try removing the black cartridge again. Hope this help

Posted on Jun 24, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Manually clean print head dcp-j725dw

Explore the options on the printer display. Find maintenance and poceed from there. You will have to use menus anyway (on the computer or on the MFC display).

Nov 20, 2013 | Brother DCP-J725DW Inkjet Multifunction...

2 Answers

Brother DCP 585CW unable to print error 46

A possible reset might solve hence remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can
also be poor ink cartridge contacts

Mar 21, 2011 | Brother DCP-585cw All-in-One Wireless...

1 Answer

My brother dcp-165c cannot detect the black ink catridge please help me to solve my problem

Remove the cartridge and reinsert after switch off. Now un-install the driver from the PC and reinstall , then connect the printer which will be detected and new hardware installed.
if the cartridge is not found then there are faults in the main board.

Feb 05, 2011 | Brother DCP 165C Compact Color Inkjet...

4 Answers

My printer Brother DCP 165C cannot print in black ink.

Your black printhead is blocked.
The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks.
Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges.
After inserting the old used cartridge if you choose 'new cart' option it will show the "Full" ink. You can still print from the exhausted ink cart after covering the sensor in the middle by a piece of paper in emergency.

Mar 01, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Printer wont print black.already replaced with new ink but still wont print black

did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

May 31, 2009 | Brother DCP 165C Compact Color Inkjet...

Not finding what you are looking for?
Brother Dcp-J725dw A4 All-In-One Colour Inkjet Printer Logo

Related Topics:

438 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers


Level 3 Expert

825 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides