Question about Brother Dcp-J725dw A4 All-In-One Colour Inkjet Printer

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I have a problem with my brother printer DCP-J725DW which the black ink catridge cannot be detected by the printer. how can i solve this problem?

The problem started when we try to remove the cartridge from the printer so that we can place it to the box because we have to transfer to other place. After that when i tried to put it back again then there the problem started when the printer cannot detect the black ink.

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Brother Intellifax 1820c fax machine: Won't print incoming transmissions

How do you fix the error 41 that keeps showing up

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: Brother Intellifax 1840C

Brother Intellifax 1840C the only one thing you can to do is stick masking tape around the cartridge, there is an switch, when you take off the cartidge the switch is off, when you put it on the switch is on, this is out = "off" and in= "on", do the same with the other colors.
greetings.

Posted on Oct 07, 2008

  • 320 Answers

SOURCE: Black Smudge of ink along top edge paper Brother Intelifax 2800

try cleaning the grid on the drum unit otherwise there could be some thing on the fuser preasure roller.

Posted on Jan 16, 2009

  • 239 Answers

SOURCE: I purchased a Brother fax 1860c over a year ago

This sounds like a hardware failiure.
What I understand is the cartridge has already been replaced once and all operator funtions have been exhausted in order to make this operate.
Recheck to see if any ribbon cables are fully secured and fastened to the mechanical parts of the head, and no debries are in the head itself.

Try to contact the vendor and see how you can resolve this issue.
it sounds like the Black ink electro-mechanics is not working, beyond your control of service repair. This might be in the electical, main circuit board or trigger mechenisim that is not working.
I hope it will not cost you much money, I am sure you would like to use this fine fax machine.
Good luck.

Posted on Oct 17, 2009

  • 89 Answers

SOURCE: Brother MFC-3220C, the black ink cartridge is

Try releasing the two metal clips by the side that hold the print head. Take out print head partly and try removing the black cartridge again. Hope this help

Posted on Jun 24, 2010

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A possible reset might solve hence remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
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Your black printhead is blocked.
The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks.
Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges.
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did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

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