Question about Creative Labs Zen Digital Media Player

1 Answer

Freezes at the 'Rebuilding' screen

I have had my ZEN since Mar. 2008. Its worked fine, and has given me NO problems, until now. I charged it overnight with a Motorola USB charger and woke up the next morning and turned it on. It seems to start up good, but it freezes at the 'Rebuliding...' screen.
I dont know if its just bricked or if something is corrupt inside. Ive tried formatting it from the computer, but now the computer doesnt recognize it. Ive tried ample times to reset it but it just does the same thing. Help?

Posted by on

  • michael_romo Jan 14, 2009

    Maybe some more specific advice? Just maybe???

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 45 Answers

Try to update the software inside your player this u can either download and install or u better contact your retailer ask him the software inside your player is damaged please reinstall it.
Thank u

Posted on Jan 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Zen player mosaic crashes re-building library (uses flash memory)


I've been having the exact same problem. No matter how often I reset it it still becomes stuck on the rebuilding screen. I was thinking I may just copy all of my music onto my computer and then do a complete reset on my Zen and copy it back but I don't want to go to all that trouble if there is an easier way to fix it.

Jan 25, 2010 | Creative Labs Creative Technology Zen MP3...

2 Answers

Zen v plus 8g


If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen M:vision - can't turn on/off, permanent blue light


Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact! I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

Jan 15, 2010 | Creative Labs Zen Digital Media Player

1 Answer

Freezes on the 'Rebuilding...' screen.


The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far.
If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems.
This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.

Aug 21, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Mp3 stuck in rebuilding library mode


hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at oracle101rage@gmail.com if it works..Gud Luck guys

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Freezes at "rebuilding library"


I just found this on another website and it seems to be working so give it a shot


Listen!!!!! Anyone having problems try this before you blame the product. Turn off player........remove battery.......hold on button ON and put battery back in while still holding the power button on. When power comes on release the power button. You should now see a clean format and re-boot screen. Use the clean function two times. After the second time go down to reboot and should be fine. Worked for me. The Zen Micro Photo is a sweet mp3 player. Dont blame the product for something YOU most likely did. This will fix 99% of your players problems

Nov 12, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Charging Problem


i had the same problem. I tried a different usb cable on the outlet plugin and it worked. Since then, i have used different USB cables. Two of them don't work. the others do.

Try a different usb cable.

Nov 05, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen Micro


Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 01, 2006 | Creative Labs Zen Micro MP3 Player

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...