Question about Lexmark Pinnacle Pro 901 All-In-One Inkjet Printer

1 Answer

My Pinnacle Pro 901 is set to print using black ink only but it keeps telling me I need to replace color cartridges and won't print.

All color cartridges are empty and I'm not able to print even using black ink only.

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  • Cheryl Collins
    Cheryl Collins Nov 04, 2012

    If I had known that I wouldn't have bought the printer! Just another way for Lexmark to make money, as if the printer wasn't expensive enought! I feel ripped off!!!

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1 Answer

  • Official Brand Answer
  • 3,344 Answers

You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

Posted on Nov 02, 2012

  • Mike Jan 23, 2013

    What a terrible design. This will be my last Lexmark printer!!!!!

  • Mike Jan 23, 2013

    What a terrible design.....this will be my last Lexmark printer

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Posted on Jan 02, 2017

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SOURCE: I have a pinnacle Pro 901. How do I print in

Printing color images in black helps to conserve ink in your color print cartridge.
What to do

  1. Load the paper into the printer.

  2. With your document open, click File, then Print. The Print dialog box appears.

  3. In the Print dialog box, click Properties, Preferences (or Options).

  4. To print color images in black and white:


    • In the Print Properties dialog box, select the Quality/Copies tab.

    • Select Print Color images in Black and White.

    • Click OK.

Posted on Dec 01, 2010

printmastert
  • 3344 Answers

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: My Impact s305 printer has

    Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.


    However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.

    Posted on Aug 10, 2011

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