Question about Sony Cybershot Dsc-w520 Digital Camera - Silver
It says "turn the power off and on again" but it is not working
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: my camera problem is :when
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.
Posted on Feb 15, 2011
Hi well sorry to tell you but the controller board has failed, it's pretty common with these ones, it may happen after a knock or a bump? but not always, usually is a bad join on the flexible board(s), but in any event the only option is repair, there is NO DIY, to repair you will have to send it either back to the manufacturer or agent or take it to an authorised camera repair shop and ask for a "quote" and go from there.
Posted on Oct 12, 2011
Tips for a great answer:
Apr 02, 2012 | Samsung ES30 Digital Camera
Oct 12, 2011 | Sony Cyber-shot DSC-W170 Digital Camera
Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera
Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera
Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa.
Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera
Feb 17, 2011 | Sony Cyber-shot DSC-W80 Digital Camera
Jan 04, 2011 | Sony Cyber-shot DSC-W90 Digital Camera
Dec 12, 2010 | Sony Cyber-shot DSC-W50 Digital Camera
Oct 21, 2017 | Sony Cameras
21 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: