Question about Sony Cybershot Dsc-w520 Digital Camera - Silver

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Camera does not open it says

It says "turn the power off and on again" but it is not working

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6ya6ya
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Posted on Jan 02, 2017

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lock123
  • 6831 Answers

SOURCE: my camera problem is :when

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 15, 2011

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SOURCE: The lens on my camera opens and closes 3 times

Hi well sorry to tell you but the controller board has failed, it's pretty common with these ones, it may happen after a knock or a bump? but not always, usually is a bad join on the flexible board(s), but in any event the only option is repair, there is NO DIY, to repair you will have to send it either back to the manufacturer or agent or take it to an authorised camera repair shop and ask for a "quote" and go from there.

Posted on Oct 12, 2011

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The lens on my camera opens and closes 3 times each time I turn it on. THis is followed by an error message "Turn the power off and on again. THAT NEVER WORKS


Hi well sorry to tell you but the controller board has failed, it's pretty common with these ones, it may happen after a knock or a bump? but not always, usually is a bad join on the flexible board(s), but in any event the only option is repair, there is NO DIY, to repair you will have to send it either back to the manufacturer or agent or take it to an authorised camera repair shop and ask for a "quote" and go from there.

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When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

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Not working always show "turn thepower off and on


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.



Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Aug 01, 2011 | Sony Cybershot DSCW310 Digital Camera

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My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

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Have a Sony Cybershot DSC-W90 camera. After turning camera on, get message stating "turn power off and on again." Same message over and over again.


For these few days i have saw users asked this problem here again and again. Come to see my article in my blog, Maybe it will help: turn the power off and on again maybe something will helpful

Jan 04, 2011 | Sony Cyber-shot DSC-W90 Digital Camera

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I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power...


Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function.

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Lens wont open


motor drive is shot- tell Sony customer support Be prepared to but a new camers when you see the repair quote.

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