Question about Evolis Dualys Thermal Card Printer

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Not printing I have a Evolis Dualys printer 2 that was printing the picture only for a I.D. bage with no info, now it wont print at all what do i do.

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  • panyong1988 Jan 13, 2009

    evolis dualys 3 not printing and the printing preferences or default could not be set

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Check for black panel setting in printer driver
it should be all black dots ideally and should solve your problem

Posted on Aug 29, 2009

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1 Answer

Evolis dualys 3 out of papper


a) Clean the printer
b) Print
Persistence: Probably sensor of the feeder has a problem.
Always good to restart everything, in case Windows plays tricks on you. ;)

Jan 31, 2013 | Evolis DUALYS 3 ID CARD PRINTER

1 Answer

Evolis tears ribbon


You have to put darkness setting down on your driver.
2 chances: a) you have the headset with too much temperature due to darkness setting, or you are printing a particular color like metallic blue, gray or intense yellow that can make headset hotter.
b) When you say you have just a left side printed, i remembered customers that set the ribbon to 1/2 YMCKO, check it's not your case

Jan 21, 2013 | Evolis DUALYS 3 ID CARD PRINTER

1 Answer

Hi good day, my evolis dualys 3 is sendding me a error, PRINT IS OUT OF PAPAER, and i have the cards there, i was printing ok tthen i turn off and then turn on and i wanted to print but i cant for this...


Just see for a sensor located below feeder . Clean it with brush and blower. Also check for input setting in driver whether it is automatic feeding or manual.

Apr 11, 2011 | Evolis Dualys Thermal Card Printer

1 Answer

I'm using Evolis Pebble 4 to print card, i wish to let the printer flip the card itself and print at the back of the card. So i first set the duplex of the printer to vbPRDPVertical on VB6, and then i...


Dear Sir,

Evolis pebble4 printer is a single side card printer . It doesn't has mechanism to flip the card.
If you want to flip the card automatically you must go for Evolis Dualys or higher model.

Apr 04, 2011 | Evolis PEBBLE 4 Led Card Printer

1 Answer

Ribbon cut when printing a standard test card


Check for ribbon setting in driver. Run self adjustment process

Aug 03, 2010 | Evolis Dualys ID Card Printer Smart Card...

1 Answer

Blurred printing at the x offset


Print head is not aligned properly . You need to adjust heating plate on head.

Aug 02, 2010 | Evolis Dualys ID Card Printer Smart Card...

1 Answer

I have problem with my Evolis Dualys 3 printer printing a line on the card?


Your print head needs to be replaced if it a horizontal line
. Transport belt to be replaced if vertical line

May 06, 2010 | Evolis Pebble 3 ID Card Printer Package...

1 Answer

Fading image...


1.Check for proper driver on evolis site.
2.Check whether both side printing is selected in driver
3.Check for Varnish sensitivity setting in Graphics setting it should be default.
4.Read the ribbon type with Rr command.

Feb 23, 2010 | Evolis Pebble 3 ID Card Printer Package...

1 Answer

The card comes out all in black color why?


Before we start first things first, you DO have the color ribbon installed correct? If so, go to control panel, click Printers and faxes, right click the evolis printer icon, scroll down to properties, open it up, click the graphic tab, then select 6 panels ribbon (YMCKDK) that should do it since I had the same problem.

Dec 21, 2009 | Evolis Dualys Thermal Card Printer

3 Answers

Dual sided printing


First, go to the print drivers and make sure that you have a dual sided ribbon selected (YMCKOK). Make sure you have the print driver set to print two sided cards.

If you need further assistance, Evolis technical assistance is available on our blog at www.safecardid.com/blog.

Jul 07, 2008 | Evolis Dualys Thermal Card Printer

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