Question about Kenmore Elite 45986 Front Load Washer

2 Answers

5E Washer - Won't Fill / F28 Error

Help. Rec'd new washer yesterday. Immediately, installation people from Sears couldn't get the washer to fill/run a full cycle. They stated it was fixed after a bit, and that the reason was something about the drain hose...NOT. After they left, the problem still exists. F28 error - no idea what that is. Water is on and both hot and cold are working. Washer sprays water into detergent well, locks door and then never enters full cycle. That's it. F28. Tried to rinse/spin - nothing. I think I might return the thing. Does anyone have a clue as to what the F28 error is? Please tell me it's something simple.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: 5E Washer - Won't Fill / F28 Error

I have had this washer for a few months and the am starting to see this error. The book says any numbers other than the ones spelled out in the manual are "electrical problems". That made sense the very first time I saw it (right after my husband ran his new welder for the first time while the washer was running). The second time I saw it I thought it might have been because my husband plugged in and turned on an air conditioning unit upstairs. Tonight I've seen this error twice and have no explaination for it. There's actually less draw on the electricity than normal as we have some fans turned off tonight (the temps came down). No clue what this is but any info would be helpful.

Posted on Jun 09, 2007

Re: 5E Washer - Won't Fill / F28 Error - Kenmore Elite 45986 Front Load Washer Washing Machines

Check if hoses are reverse when installed

Posted on May 13, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My maytag mtw5600tq1 washer won't hold water. Its

Its sounds like you have a siphon going on, this happens when the drain hose it too low during fill and as the water enters the unit it exits through the drain hose. To stop this the drain hose needs to be higher than the tub itself, meaning: raise the drain hose behind the washer to about control panel area. This will or should stop the siphon effect and allow the water to remain in the tub. If the drain hose is low this siphon will start again.
I hope this helps

Aug 26, 2011 | Maytag Washing Machines

2 Answers

F28 error / water starts to fill then quits in 15 sec's

F28 is a communication error which usually means there is a connection that has come loose.Check the wires on the control board.

Nov 22, 2010 | Maytag EPIC MFW9700S Front Load Washer

2 Answers

I keeg getting the dreaded F11 anf DL code!

The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care

Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

2 Answers

It was putting out a error code of f28 I changed the main board on the inside of the washer no it wont run the last spin cycle but it will do every thing else was there anything else I was supposed to do...

F28 error means the CCU(central control unit) lost communication the the MCU(Motor control Unit) for an HE2 washer.
I would look inside the lower front panel and get the tech sheet and run a diagnostic test per the instructions... See what comes up. Review troubleshooting for the F28 make sure you did not miss anything.
I hope this helps

Mar 20, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer won"t fill with water

check your lid switch if its a top load

May 18, 2009 | Maytag LSE7806A Top Load Stacked...

1 Answer

Kenmore washer wont fill up during rinse

The Timer is the most common problem. Call Sears or Appliance Parts stores for new timer and replace it

Apr 15, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My Roper won't fill with water.

you need to replace the water inlet valve on the washer that the hoses go on,it is stuck closed,have you tryed hot water only to see if it comes out?the valve has a hot and cold water supply valve,you can get one by going to sears .com click on parts out in your model number and order your part,let me know if you want to try it and i will tell you how to get into the cabinet-mike

Nov 18, 2008 | Roper RAS6233KQ Top Load Washer

1 Answer

New Whirlpool Duet Washer(WFW9300VU02) F28 error

You can call whirlpool for service but the tech sheet f28 has a communication problem from you computer to the motor..

The communication between the Central Control Unit (CCU) and
the Motor Control Unit (MCU) cannot be sent correctly.

Possible Causes/Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
Check connections of the CCU board within the housing.
Make sure all grounding switches are engaged.
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic Test or any
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing
the MCU connectors.

Sep 20, 2008 | Washing Machines

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

537 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides