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Acer aspire 5740 DVD not recognized

I put a DVD or CD in the disc drive and the computer isn't even recognizing the disc or the disc drive.

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  • sgfd Oct 25, 2012

    Try going to Control Panel and clicking Device Manager. Is your CD drive listed under DVD/CD-ROM Drives? If not, is there a "Unidentified device" or something similar near the bottom?

  • jenn Oct 27, 2012

    It's listed in the Device Manager and it says the driver is up to date.

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  • Master
  • 2,878 Answers

Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Check BIOS by pressing F key (correct F key is noted during boot) and make sure BIOS see's the Optical Drive.

Posted on Oct 25, 2012

  • jenn Oct 27, 2012

    My DVD/CD drive is listed in the Device Manager, just not in My Computer when I insert a disc. It says that the device driver is updated with the latest software, so I'm still not sure how to make My Computer see the driver when it is listed in Device Manager

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arpit47
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SOURCE: My Laptop no longer recognizes that it has a DVD/CD drive

you can go to my computer properties
and then hardware
then device manager
and then check your drive region and the device is enable or not
if not work then consult the mechanic because the problem of your hardware or damaged motherboard

Posted on Jun 28, 2009

Jerry Pal
  • 130 Answers

SOURCE: Computer does not recognize DVD drive

From your description I understand that the DVD drive is not working.
Do not worry, the drivers for the DVD drive might have got corrupted. Please run the following fix on the pc and then restart the notebook.
http://www.techiesspot.com/filez/cddvdfix.reg Do let me know if this fix worked for you.

Posted on Dec 31, 2009

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1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

Is the 'DVD-Super Multi DL Drive' on the Acer 5742 Aspire basically a DVD rewriter, or does it just play DVD's?


This Super-Multi Drive will write to dual layer DVDs (DVD+R DL or DVD-R DL) at a 4x speed. The full specs of the Acer 5742 are available here: http://support.acer.com/acerpanam/notebook/2010/Acer/Aspire/Aspire5742/Aspire5742sp2.shtml .

You should be able to place a dual layer dvd in the drive and have it recognized. Windows may ask you if you want to format the disc.

I hope this helps.

Cindy Wells

Oct 08, 2011 | Acer Aspire 5742Z-4200 Notebook

1 Answer

My laptop aspire 5740 is not able to read the dvd & cd...so i am not able to installed any softwares though cd & dvd..please solve the problem..


Try opening your disk tray and cleaning the lens with a tissue and all of the drive from dust. If it still won't read you may have to buy a new optical drive as your current one has broken.
Have fun :)

Aug 21, 2011 | Acer (KV.16X04.007) DVD Drive

1 Answer

I HAVE PROBLEMS WITH MY ACER ASPIRE M1100 COMPUTER,WHICH I PURCHASED IN 2008. SPECIFICALLY, THE DVD RAM IS NOT FUNCTIONAL AT ALL. THE CD RAM HOWEVER, IS WORKING JUST FINE. PLEASE, HELP ME FIX THIS...


You better check the DVD if this is recognized by going to My computer > Device manager > DVD/CD-ROM drive and see if mark as ( ? ) question mark. also check the IDE slot as well as cable if its properly attach or insert,try to change IDE cable at least. Check the power supply socket all going thru your DVD, might no supply or power entering the drive that's why it's not recognized.



Good luck.

Jun 27, 2011 | Computers & Internet

1 Answer

The DVD writer doesn't recognize that there is a


Most DVD drives are also CD drives, and it sounds like the DVD part is broken, you need to replace the DVD drive, this is done simply by buying a new one, I recommend Newegg.com ( if your unsure search exactly what you already have) then opening your case (tower) and just unplugging old one and plugging new one in, it really is very doable for even a novice.

Jun 26, 2011 | HP Computers & Internet

1 Answer

My acer aspire timeline 4820T disc drive is switched of and nor recognised,how do i turn it back on.


Go to your windows start bar, and search for "device manager". From there, you're looking for DVD/CD ROM drives. Chances are that this driver has been corrupted, click on your driver in the drop down from that section. Go to the "driver" tab, and you will see some options... if you're lucky, you'll see an option that says "Enable". If that isn't there, try clicking "update driver". If your DVD/CD ROM driver isn't even there, you can reinstall it free from the Acer website. Cheers!

May 06, 2011 | Computers & Internet

1 Answer

My computer no longer recognizes my cd/dvd drive


try to remove it and start laptop and turn it off put it back in and restart it and it will install a default driver for it, hope this helps

Feb 12, 2010 | Acer Aspire 4520-5582 Notebook

1 Answer

Acer Aspire 5100 no longer "sees" its cd/dvd drive- anywhere.


You can check the BIOS to see if the drive is recognized and even attempt to boot from the drive using a bootable CD to verify it is functional (if using the Windows disc - just verify it reads - DO NOT REINSTALL)

If the drive works use the following to get the drive back in Windows:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Dec 21, 2008 | Acer Aspire 5100 Notebook

1 Answer

CD/DVD not working, lapto doesn't recognizes it


It sounds like a problem with part of the I/O for the CD drive on the mother board. If the computer is under warranty, I would see about sending it back for service.

Normaly, if you are using original supported devices, if the drive is not defective and the drivers are installed, it should work.


Jerry G.

Jul 19, 2008 | Acer Aspire 5610-4648 Notebook

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