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Keypad will not light up on schlage lock - Schlage BE365-CAM BE365CAM716 Aged Bronze Electronic Security Keypad Electr

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Posted on Jan 02, 2017

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SOURCE: how to change the battery on my BE365-CAM-716 Schlage Keypad Deadbolt

Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.

Posted on Sep 30, 2008

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SOURCE: Schlage electronic keypad lock doesn't work

I have the same/similar problem. I called the company 888 number. The customer rep promised to send me a new one. good luck

Posted on Jun 09, 2009

  • 963 Answers

SOURCE: I can't find the code

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

Posted on Mar 05, 2011

  • 963 Answers

SOURCE: Instructions needed for changing the

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

Posted on Mar 06, 2011

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1 Answer

Keypads on Schlage locks


Answer from Schlage.
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.


Joshua Bozarth
Consumer Loyalty Representative
Schlage Customer Commitment Center
2119 East Kansas City Road - Olathe, KS 66061

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Schlage locks have a lifetime warranty against mechanical defects. You can contact them here:

Warranty & Technical Information: 1.888.805.9837

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Do I have to reprogram my lock after changing the battery?


Does the Schlage Keypad Lock or Keypad Deadbolt need to be reprogrammed after changing the battery? The Schlage Keypad Lock and Keypad Deadbolt does not need to be reprogrammed after replacing the battery. All settings are retained in the memory of the lock, including valid user codes and the programming code.

I'm including a link to the pdf file of the complete installation and programming instructions:

http://consumer.schlage.com/Project%20Documents/P515-859.pdf

You may also find more useful information on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#1

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I can't find the code for my schlage keypad lock. Is there any way to reset my passcode without the original code for the lock


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

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1 Answer

How do I set the key pad to my on code on my schlage electronic keyless lock


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks, including the BE 365:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

Jan 13, 2011 | Schlage Lock BE365VCAM716 Electronic...

1 Answer

My Cobra MPC by schlage lock is locked. The wrong code was entered and now the led lights will not light up and the door will not unlock. How can i reset this?


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Dec 28, 2010 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

I would like to program the schlage deadbolt keypad using my personal code.


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
There is a video on that page.

Good luck!

Dec 18, 2010 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

Instructions needed for changing the keypad combination of a Schlage Camelot Keypad Lock 26D. I lost the instructions. Please advise. Send information to douglas_kleweno@nass.usda.gov


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

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1 Answer

Schlage electronic keypad lock doesn't work


I have the same/similar problem. I called the company 888 number. The customer rep promised to send me a new one. good luck

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1 Answer

How to change the battery on my BE365-CAM-716 Schlage Keypad Deadbolt


Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.

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