Question about HP Compaq 6710b Notebook
Have tried hp wireless assistant to no avail
Can you check to show whether your wireless adapter is showing up in Device Manager? (Go to Control Panel if you don't know where to find Device Manager) Your wireless card should show up under Network Adapters. If it does not, check your unidentified devices for "Unidentified NIC" or something like that.
If you do see it as an unidentified device, visit the HP site's support section to download the latest drivers for it.
If it is listed in the correct section, make sure it is enabled by right clicking its name and selecting enable. (This option will not be visible if it is already enabled)
If it is identified and enabled, try to uninstall and reinstall HP Wireless Assistant.
If none of those work, you may have a hardware issue and you should gather your warranty and support information and give HP a call.
Posted on Oct 25, 2012
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Posted on Jan 02, 2017
SOURCE: Internal Wireless adapter failed
Your wireless zero configuration being manipulated by the add-on service of manufacturer software. first you can manually turn in the Wireless Zero Configuration by typing services.msc on run menu. After you run the services you will see Wireless Zero configuration please enable and start it with the given option.
Next you can open the Wireless Network Connection option, uncheck the add on protocols, such as AEGIS and WLAN protocol. after restart computer should work with wireless without problem.
Please post if you need further assistance.
Posted on Jul 21, 2008
We had this same problem too with an HP TX2000 and we tried all the usual things too of updating all the drivers, removing, reinstalling etc etc. We were then getting the signal sometimes and not other times. What appears to have helped was some advice we saw to temporarilly take out the battery and hold the start button for 20 seconds to discharge the capacitor. However, the simplest solution has proved not to put the battery in at all when using wireless at all, and we seem to be able to see wireless networks always. I know it sounds bizarro and is.
My IT friend and I after 3 1/2 hours of phutzing around have soem ideas abour why this might be the case. Firstly this is running the AMD chip which according to other sources seems to be the only one with this problem. Second this computer has a history of over heating. I was also wondering if the battery charger is over heating the computer and is next to the wireless module on the motherboard??? I will leave that up to someone else to work out.
Posted on Feb 02, 2010
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