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I purchased the HP Photosmart C7200 All in One series this year and Love it! PROBLEM My dell says my printer is disconnected but all the lights on my printer won't go out and the HP printer keeps saying Shutting Down. This has been for about an hour . I have hit the button many times Please advise

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  • odiegh
    odiegh May 11, 2010

    is there an error message on the screen? have you tried to unplug it and wait for 1 minute to clear it's memory then plug it back (turning off and unplugging are not the same). Also what lights are flashing in what sequences those are indicate what problems are occuring. Please relay that info back.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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1 Answer

How to clear a fake paper jam on an HP 7250 printer


To help you troubleshoot the error 'Paper Jam' issue, please find the link given below and follow the step-by-step instructions mentioned on it:
http://support.hp.com/ca-en/product/HP-Photosmart-C7200-All-in-One-Printer-series/3204782/model/3382182/document/c01079884/

If issue persists, it is recommended to contact HP Support Center for further assistance from the link given below:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

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I have an HP Photosmart C7200 All In One Series. On my previous HP printer, I was able to copy documents and shrink the images. Is this possible on my new Photosmart C7200?


yes it is ,, Once you install the drivers propperly then all the features will be in the toolbar. you can axcessthis tool bar by pressing the copy button on the printer, then you can reduce the image size. Another method is by using the scanner tool bar, aviable in the all programs menu(START / ALL PROGRAMS) once you start the tool bar, simply click copy and folloy the onscreen instructions then set it according to your desire.

Jul 29, 2008 | HP Printers & Copiers

1 Answer

Our HP Photosmart C7200 All in ONe serie keeps flashing Problem 0xc19a0035 can you tell me what that means please?


The error relates to ink system failure you might not be able to get that printer repaired, if it is under warranty the vendor should replace you with a new one if it is out of warranty dispose the printer and buy a new one rather than spending time and money trying to get that printer repaired.

Sep 13, 2011 | HP Photosmart C7250 All-In-One Thermal...

1 Answer

HP Photosmart C7200 All-in-One Series is always going offline and then won't print-I am using it with my wireless computer. When I ask it to fix it, it now just says it's disconnected and that print job...


I request you to follow the below web links to resolve the issue:
Weblink1:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01886205&cc=us&lc=en&dlc=en&product=3204785

The above web link for windows 7 but you can perform this any of the windows operating system

Weblink 2:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01084690&cc=us&lc=en&dlc=en&product=3204785

Weblink 3:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01548600&cc=us&lc=en&dlc=en&product=3204785

Oct 12, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Scanner Failure


Scanner failure means the scanner is not making enough light to see the home position. It happens when the scanner lamp ages or is covered with dust. Cycle power is just power off and on again, and see if it goes away.

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1 Answer

Computer isnt reading Hp Photosmart C7200 series disc


oh I hate when that happens but its a easy fix, chances are you have a virus scanner on or a firewall on that HP products love to hate and never work correctly when they are on.

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&h_client=S-S-R295-1&h_pagetype=s-002&h_query=Hp+Photosmart+C7200+&submit.x=11&submit.y=7

click on that to download the correct software for your system as well just incase it a Drive issue.

please uninstall the software then reinstall the software without the firewall or antivirus activated. here is what you need to do.


Start--->Run--->type: msconfig---->in the general go to diagnostic startup---->accept, close and reboot

Install the software it should install now.

Then reboot

then goto

Start--->Run--->msconfig---->in the general options to to normal startup--->accept, close and reboot

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Ok, I too have HP Photosmart 7280 and it was spit'g out a blank page after each print page.
I went into the Control Panel/Printers - Right click on the HP Photosmart 7200 series icon and choose delete. Don't worry...just delete it.
Right above (Vista) click on Add a Printer - it's going to ask you if you want to add a local printer which is connected via USB connection or if you are set up wireless then choose Network
It will find your printer click on the printer hit next - then this is the most important step
It will ask you to find the manufacturer it shows Hewlett-Packard and underneath it shows HP - Do not click on HP - you'll have the same problem with that driver - choose Hewlett-Packard and find this driver HP Photosmart C7200 series Version 61.71.244.0 [3/23/07]
Hopefully they are all digitally signed with this information.
Click on that driver and click next - then click on replace the current driver and click next.
Print a test page and problem should be solved. Hope it helped!

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