Question about Dehumidifiers

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Dehumidifier not collecting water

It seems that everything works on the unit but no water is collected. What could cause this? I have set it from the lowest setting to the highest. I have let it sit unplugged, I have taken off the back panel to see if there was something disconnected or corroded.
Its about 7 years old but was working up to a month ago.

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  • Anonymous Jan 03, 2009

    Ours is a brand new unit, and the same problem.

  • Anonymous Jan 05, 2009

    hi,i have the same problem the pipes are freezing, but there is no water in the tank?



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Most probable cause of a dehumidifier not collecting water when it appears to run fine otherwise is a dirty heat exchanger. It is unlikely that a huge spread in the time a unit works is caused by failure of the compressor of loss of refrigerant. On the other hand, people use their units in very varied conditions of dust in the environment with expected short to long operating times before failure. Here's how to fix this problem in two steps.

Step 1: Determine if your compressor and refrigerant sealed unit is operational
Step 2: If Step one is negative, dispose of the unit - specialized equipment is required to repair or recharge a compressor. If step one is positive, then clean the heat exchanger.

This site did not allow me to post the full instructions because they exceed an unspecified upper limit to message length. What a waste of time. In order to be helpful, please contact me at j_sjohn@hotmail.com and I will email you a file with a complete set of instructions. Cheers.

Posted on Jan 05, 2009

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It seems that everything works on the unit Danby DDR4007EE dehumidifier but no water is collected. What could cause this? I have set it from the lowest setting 35% and it always shows from 57 to 64%. I have taken off the back panel to see if there was something disconnected or corroded. I never collected one drop of water since 3 years.Nothing is cool at the back when i touch every where.
Could you help me to solve that problem at a low cost .
thanks
Regent
St-Hubert,Longueuil

Posted on Jul 13, 2010

  • regentlavoie Jul 13, 2010

    It seems that everything works on the unit Danby DDR4007EE dehumidifier but no water is collected. What could cause this? I have set it from the lowest setting 35% and it always shows from 57 to 64%. I have taken off the back panel to see if there was something disconnected or corroded. I never collected one drop of water since 3 years.Nothing is cool at the back when i touch every where.
    Could you help me to solve that problem at a low cost .
    thanks
    Regent
    St-Hubert,Longueuil

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