Can anyone please help I am not able to use my scanner error 155,0,0 cannot communicate with scanner or scanner may not be truned on or cable may disconnected - none of the above and I have tried uninstalling and reinstalling but still the same???
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Error in scanner communication
Error in DDI-S communication
1. Check the connector connecting to the Scanner. 2. Check the power of the Scanner ->whether to perform initialization at start-up? 3. Replace the Rcon, the Scanner Board or the Main controller PCB 2.
I have problem with my scanner. when I want scan whith that show this message: cannot communicate with scanner cable may be disconnected or scanner may be turn off.check status.scanner driver will be closed. code : 21550 please help
Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.
If the unit is in warranty, get Epson out to it.
If not check the simple things like making sure the head lock is not on. Look to see if the scanner head starts to move at all when you power up the unit. If the head does not move at all or makes an unusual noise, chances are the unit is complaining that the head is stuck or requires too much effort to move it.
Other possibilities include a communication error between scanner and main board of the SPC or SPC and your computer - indicates broken connection or bad USB cable. POssibly a fault with the mainboard of the SPC itself.
Error ?Cause *Remedy
Scanner error ? Lamp has burnt out. * Replace the scanner lamp.
? Power is turned on without unlocking the scanner. * Unlock the CR.
? The scanner carriage is interfering with any other part. * Remove the obstacle.
* Replace the scanner carriage unit.