I dropped my Olympus sp-510. It was off so the zoom was closed, but an outer black rim came off of the camera lens. I was able to get it back on, but my zoom is still broken, when i turn on the camera it doesn't come out and says "Zoom Error"
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Re: Broken Zoom on Olympus sp-510
Unfortunately this is a repair issue with the camera. You may want to call Olympus Customer Service to discuss their repair policy and procedures. Their telephone number is 800-622-6372 option 2 and then option 3.
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The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $73 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Sounds like a repair issue with the image processing chip in the camera. You may want to call Olympus Customer Service to discuss repair options and pricing. Their telephone number is 800-622-6372 option 2 and then option 3
I had this problem and managed to fix it. The camera was dropped on a stone floor and the zoom error was present every time it was turned on. A ring or other piece of the lens was bent or damaged, in my non professional opinion. A profesional repair is my advice. However you may try my fix at YOUR OWN RISK.
Switch camera on, when zoom extends, but before it closes down due to zoom error, gently but firmly push lens back in. Drop batteries for camera to reset itself. Repeat, if necessary.
My camera now operates fully and when the lens extends it now no longer makes the slight grinding noise.
I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got sand in.
I cut a finger of 80gm computer paper 1cm X 5cm. Inserted this first around outer zoom tube & worked it all around. It goes in quite deep so be gentle. I switched on to open zoom & tipped out batteries before it had time to close & repeated procedure. When I put batteries back in it worked OK. I repeated procedure with lens fully extended. I found a thin bit of plastic packing worked better as it did not kink so easily. It is still working today having failed 100% before.
We had this problem for about 2 weeks, we discovered that having the camera auto retracted after the "ZOOM ERROR" message, giving the camera couples of light slaps (slap the camera's LCD side and aim the camera down), this fixed the camera right away
The markings on the lens barrel are for macro mode purposes. When the zoom ring is set for 300mm that is the distance you are shooting at. It will zoom the barrel all the way out to 300mm if it needs to to help to obtain focus on the subject.
This sounds like there is debris lodged in the zoom gears. Been to the beach lately?
The gears in the zoom mechanism are very small, and even a tiny spec of sand or other debris can jam them up.
Alternatively the sensor inside the lens that feeds back the position of the lens to the control circuit may be failing - so the camera thinks the lens has retracted all the way and stops.
If the stoppage of the zoom action is abrupt then it is probably debris, if it is a smooth stoppage like the camera is stopping on purpose it is probably a position sensor.
Either way the camera will require repair.
Advance Camera Repair