Im not trying to be a ****, but I have to say thats what you get for buying something from K-Byte. They are like the Hyundai of consumer electronics - worse actually - more like Yugo.
If it is new, return it, if its not - see if you can RMA it via K-Byte (which I doube they will) - but as far as fixing it...there really isnt a way = those things are not made to be repaired, simply tossed and get a new one...
My suggestion - get an ipod and dont buy cheap stuff anymore - it never pays. (IF you would have bought an spent a little more and bought an ipod originally - you wouldnt be in these predicament right now...)
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Power & Hold switch
Slide and hold in the opposite direction
of the arrow for power on/off.
Slide in the direction of the arrow to
lock the button functions.
If that fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
no as long the player is not damage you can still match the voltage because the 12v is not going to turn on or work properly on the h320 because the voltage is not right. Unless if you have a closer voltage like 4.5v or 5.2 v it will be good it will work.
Example:When i bought my pda it did not come with adapter so they gave me an alternative adapter is supposed to 5v but they gave me 6v to try out first it work then second try i turn my pda using the ac it have problem with voltage because is too high than 5v. The next thing i did is buy another adapter good thing i found closer to 5v which is 5.2v which is it work.....now by pda work..properly and i can charge it properly too.. well it takes sometime to look around the shop until it can be found the right adapter....
Well i used the USB to AC adapter 5.2v...it work great... for mp3 player like h320,pda........
Connect your HDD/GoGear to the power supply with the AC/DC adapter, do a soft reset by pressing and holding the and the volume + keys at the same time for a couple of seconds, then switch on the Jukebox with the button normally.