Question about Samsung CLP 300 Laser Printer

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Samsung CLP-315 paper tray position

I've just taken delivery of this printer. When it arrived the paper tray was fully recessed into the machine. I've followed the instructions (labelled 'CLP-310 series') for loading the paper, and according to the diagram the tray should be fully pushed in again. But it seems to latch into position sticking out by about three inches. I cannot imagine it going any further without excessive force. Am I missing something?

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  • Anonymous Feb 07, 2009

    I have the same problem! I can work out how to adjust the paper tray to fit into the main printer body when there is no paper in it by pushing down on the little blue catches of the tray, however i cannot work out how to adjust the tray when it is full of paper and so have been unable to finish setting up my new printer!

  • alwor Feb 10, 2009

    Thank you! Yes, it's working fine - pity the setup instructions are so misleading...

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There is absolutely nothing wrong with your printer. The tray is recessed during packing to reduce packing space for shipping. When you pull out your paper tray for use for the first time it expands to accommodate the paper. It can be collapsed by pushing the little blue tabs that say press here to make it flush again but you would only need to do this if you were using a non standard paper size.

Posted on Feb 08, 2009

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SOURCE: Paper tray position

No, it sounds like you are doing fine. The machines are shipped with the paper tray in a "closed" position and they have to be expanded slightly (using the buttons on the bottom of the tray) to fit A4 size paper. The tray will then poke out about about 3 inches from the front off the machine as you described...this is quite correct and normal.

Posted on Jun 18, 2009

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