More than one ink tank of the following color is installed
I take the cyan out, when I put it back in close the lid, the same message comes on. I have unpluged the printer with the same message after waiting a few minutes. would you suggest to take all of the tanks out and putting them back in? Any suggestion will help.
I got a new Cannon MP530 and after replacing all carts with new Cannon carts am starting to get this error message. What a pain, this is the last Cannon I buy! I had an HP Laser for years with nothing like this.
Re: more than one ink tank of the following color is...
I e-mailed Cannon Customer Support and they are sending me a replacement cart by Fedex. Since this seems to be a persistent problem I don't think this is necessarily a fix. The printer is disabled until I get the new cart and with carts costing each about $14 it doesn't pay to have too many extra's around.
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When the printer says "install C" it is referring to the Cyan (blue) ink cartridge. If this is not a new cartridge, you might have to replace it. If this is a new cartridge, try following these steps.
1. Unplug the power cable. 2. Remove all 4 ink cartridges. 3. Close the ink cover 4. Plug the power back in. 5. Wait for the machine to warm up and tell you that the ink is empty. 6. Reinsert all 4 ink cartridges.
If you keep getting the same message you should try another cartridge. You can put the yellow cartridge in the blue spot to see if you get the same message. If you get the same message then the machine is broken. If you get a new message then the cyan cartridge needs to be changed.
Error U071 : More than one ink tank of the following color is installed. U071.
Action : Confirm that the ink tanks are installed in the appropriate positions.
The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.
Be sure to install the ink tanks in the correct order. The proper arrangement from the left is Black (CLI-8BK), Black (PGI-5BK), Yellow (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).
Are you using genuine ink cartridges? If not, then perhaps there is no microchip on your ink cartridge. You can take the old chip off your used cartridge and put it on this cartridge and see if this solves your problem.
I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
From time to time my MP830 shows the same problem ... just opening the main tray and closing it again restarts the ink test after which in most times the problem is solved.
If after two tries the error message is still present I remove and replace the related ink cartridges.
By now I could remove the error message in each case
Other forums report this problem as a faulty ink cartridge that cannot be recognized or gets recognized as the wrong color. Calling canon tech support will usually result in a free replacement from Canon. If not, try purchasing a new cart before ditching the printer.
I had the same problem -- error message saying two cyan print tanks installed. Nothing helped (including disconnecting power cord). Then found I had an older cyan print tank still in its pack on hand, Installed that. No further problems. Assume this means print tank giving error is part of a faulty batch so am returning to retailer for refund from Canon.
When you get the error:
"More than one ink tank of the following color is installed" or
"Ink cartridge not recognized"
Open up the lid where the cartridges are and hold done the "SEARCH" button. This has been working for me, and I bought my ip6600d in 2005, so my machine is old, and ready for this..........ORIGINAL INK!!! Never really used it beyond printing very few pics. So I was really pissed when I found these messages to almost 5 years after buying this printer. So to recap, open the lid where the ink cartridges are while holding the "SEARCH" button, hold it up for like 5 to 10 seconds, place lid down still holding the search button, then let go of the search button. I did notice the alarm was lit, but went away after I released the search button. Good Luck!!!
Until I held the search button down I had turned of the printer, reseeded the cartridges and open and closed the lid but it never worked.