Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook
It starts up but freezes at white screen with fan running.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: No screen activity on startup
I suggest you first do a test to determine if it is your macbook's screen or graphics processor which is at fault. To do this you need to connect an external display to your macbook.
The macbook has a mini-DVI port for connection to external displays. Depending on the connector of the external display you use to do the test, you are either going to need a mini-DVI to DVI adapter (for a DVI display) or a mini-DVI to VGA adapter (for a VGA display). These adapters are sold separately by Apple, see http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=browse&mco=669DFFE0&node=home/shop_mac/mac_accessories/displays
If an image is displayed on the external display after you have connected it to your macbook, you know that the screen of your macbook is faulty. In this case it would be an economical option to take the macbook to a repair shop where a technician can determine the faulty component (either one of the following display components of a TFT LCD screen can fail over time; the inverter, the backlight or the cabling). These can be replaced under warranty or they can order new ones if the warranty has expired.
If the external display shows the same symptoms as your macbook's display, it is the macbook's graphics processor which is at fault. I'm sorry to inform you that I think this is the cause of your macbook's display problem. Replacing the graphics processor of your macbook entails replacing the motherboard.
If the macbook is still under warranty I suggest you replace it and let technicians migrate your data from your current macbook's hard disk to your new one.
If the warranty of your macbook has expired, it's a more economical option to buy a new one and migrate your data to the new macbook. This will only cost a few dollars more than the cost of replacing the faulty motherboard (including the service costs of the repair shop to which you take your macbook), but is still more economical seeing as how you get a new machine which has a full warranty.
I hope this is helpful information and thanks for using the FixYa services
Posted on Feb 13, 2008
> what do I try next?
Take it to an authorized Apple repair depot, for service, whether the warranty is still valid, or even if the warranty has expired.
Posted on Feb 26, 2011
Tips for a great answer:
May 19, 2014 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Jan 10, 2014 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Oct 24, 2012 | Apple MacBook Mac Notebook
Jan 25, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Sep 06, 2009 | Sony Playstation 3 (PS3) Console
Apr 30, 2009 | IBM ThinkPad R40 2722 Notebook
Apr 28, 2009 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Nov 08, 2008 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Oct 05, 2008 | Apple MacBook Pro PC Notebook
Jan 17, 2014 | Apple MacBook 13"White /2.0Ghz Intel Core2...
138 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: