Question about Dyson DC33 Bagged Upright Vacuum

1 Answer

My Dyson is only sucking air from the attachment hose. It will not pull air from the bottom on either the hardwood setting or carpet. What do I need to do?

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  • Dyson Master
  • 18,402 Answers

Check the u bend and the hose behind the brush bar is not blocked
this video will show you where to look

Posted on Oct 25, 2012

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: My dyson dc14 not sucking only from the hose

Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.

What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.

Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.

Hope this helps!

Liz

Posted on Oct 28, 2008

  • 83 Answers

SOURCE: hose attachment

Your wand is getting stuck in the hose because the hose is twisted - you need to unwind it:

1) Pull the wand up as far as you can, all the way if possible
2) Stretch the hose out and unwind it, use some babypowder on the metal part of the wand and in the future, unwind and stretch the hose out after you use it

3) If you can't get the wand all the way out, remove the canister from the front, push the button where you see the 7 vertical grooves (on the opposite side of the hook that you wind the cable around) - then pull on the hook and pull the hose up and off of the machine - stretch the hose out from the bottom and pull the wand out - now apply baby powder to the metal rod and disconnect and stretch and unwind the hose every time after you used the wand to clean.

Posted on Jul 30, 2009

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

ukvacfan
  • 328 Answers

SOURCE: I was vacuuming with the Dyson DC 17 and sucked up

The belt could be snapped. If this model has a brush protected belt then it has to be repaired by a service call. If however you can get to the brush roll belt by removing the bottom sole plate (turning over the vacuum so that you're looking at the base) with the plastic catches undone where you can see the belt then check to see if it has snapped. If it hasn't snapped then it may just need readjusting.

If you can't see the belt and has protective covers that can't be undone then the model has a brush control system that has to be replaced by someone who can do Dyson repairs.

Posted on Mar 13, 2009

b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

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1 Answer

Dyson DC14 hose won't extend and floor unit lost suction


Sounds like the exhaust side is clogged. Remember a vacuum pulls air into the cavity, but for it to work properly it also has to be able to exhaust the same amount of air it takes in. If the exhaust is blocked it will continue to suck air inside and collapse on itself, which is why your hoses are getting shorter and harder to move. Check the exhaust system for any blockages, perhaps the hole you taped was the exhaust.

Mar 15, 2015 | Dyson Vacuums

1 Answer

My dyson vacuum head doesn't suck. The hose does.


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


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Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

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Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Sep 22, 2014 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc24 - just tried to use after being in storage, making loud noise and seems to be blowing out rather than in. Maybe a part missing? The hole at the top of the bin attachment is sucking air...


The wand attachment at the top is supposed to only suck in when it\'s in the upright position, otherwise the suction should be used when the vacuum in rolled on the carpet/wood/surface.

If it\'s still under warranty, contact Dyson directly. This site may help: dyson.com/support.aspx

I hope that helps.

Boulder Epoxy Garage Floor

Jul 31, 2013 | Vacuums

1 Answer

The carpet attachment is turning but not sucking.


Check the clips that attach the hose to the front of the Rainbow. If one is broken, then it will leak air and reduce performance.
RainVac
www.rainvac.com
800-523-0510

Apr 22, 2012 | Rainbow E series Canister Wet/Dry Vacuum

1 Answer

I have an animal dyson. The front nose dives into the carpet when moving the dyson in the forward motion, fine when pulling back. A huge amount of effort is required to move it forward. Took it to a...


Check bottom plate is corectly fitted.theres no height adjustment on them but they do suck down on longer carpets.u could try switching off beater bar on the side at front that may ease the effort

Apr 10, 2017 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Every thing clean & sucking well except wont pickup off floor. brush in good condition &rotating. any answers would help.


This is hard to answer without see it in person. Check and make sure there is no broken pieces on the bottom where you could loose suction. Also make sure you have the machine set correctly for either bare floors or carpet. If it is on set on carpet and yopu are cleaning bare floors you might loose suction there also. Also make sure you check all pathways for the dirt to get to the canister fo any signs of blockage. Are all the filters in place like they should be? Sounds like the suction is getting diverted from the floor somehow, make sure everything is secure and locked in place on the canister. Also check on the top of the handle and make sure the little purple screen is moved back into place covering the top of the handle, you could be sucking more air in thru this inlet and not enough off the floor! This is usually moved out of the way when you connect the hose to the handle for your attatchments. It may still be pulled back and needs to be moved forward into place!

Nov 15, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

3 Answers

Can't get it to ****!!!


Worked on one with your same problem of poor suction and won't stand up. On the left side of the handle, near the bottom, the port cover isn't on correctly. Take it off, put the handle in the upright position then reinstall the cover.

Mar 29, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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