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Posted on Jan 02, 2017
SOURCE: Problem setting up Enclosure
Please check if your jamper of the hardrive must be set to primary settings. Or possible your usb connector having lost contact problem.
Hope this will be helpful to you.
Posted on Oct 26, 2007
sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive
Posted on Jun 01, 2009
you will need to install the drivers for your drive.
xp doesn;t recognize 2.0 usb unless you install drivers and have a usb 2.0 port
but install the drivers and you should get it to recognize
you can go to control panel, system and device manager.
look for a usb device that is not working and right click install drivers or update drivers.
See if it comes up.
Once it does you will see it in the device manager under disk drives
Posted on Jun 05, 2009
Usually if this happens it's either a dead AC adapter or a failed circuit board inside. If you have nothing crucial on the drive take it back to the store you bought it from or contact Western Digital for warranty.
If you do have crucial files and don't want to loose them by simply warrantying the drive, take it to your local PC store and void your warranty by having the techs there move you hard drive into a new enclosure for testing. If it works in the new enclosure buy it and be on your way. If it doesn't your problems are more severe and will require some specialized assistance from a Data Recovery Pro. If this is the case ask the techs to place the HDD in a anti-static bag then reply to me with your Country, State, City and I will refer you to a nearby Pro who can access your files and save them for you.
Hope this helps FixYa,
Posted on Aug 19, 2009
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
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