Question about NorStar Startalk Flash 2 Phone

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Nortel startalk one of my extensions keeps getting calls and when answered there is just a busy signal on the other end. What is causing this?

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  • NorStar Expert
  • 277 Answers

If answering live call and is busy signal on the other end then could be a recording from far end....call a tech in.

If voice mail message is busy signal it could be same as above or Disconnect Supervsision is not programmed on the lines and with the carrier.....this detects when caller hangs up then system knows to hang up, if does not hangup then you get busy signal.

Posted on Oct 24, 2012

  • tpro Oct 29, 2012

    Thanks. Comcast did have a couple setting incorrect. But I am still having the same problem. I am sure it is simple programming error. When you call any of my numbers and get the auto-attendent then hang up. The call stays in the pbx and goes to a particular default extension and when the person at that extentsion picks up it is just a busy signal. If someone calls in but does not enter an extension they will also go through to this same extention. I need to program my pbx to disconnect "hang ups" or to disconnect if no buttons are pushed during the auto attendent message. Can you help? I have my books but cannot find a resolution.

  • Curlycord Oct 30, 2012

    You need to call in a vendor that handles your system to program, sorry no training on forums. You will need to know the password, how to navigate and where to go etc. All I can say is it is under line programming. You can do some testing to by having the caller hang up on a human and see how long it takes to disconnect. There is also special timers the tech can play with too.

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Posted on Jan 02, 2017

cnavarro
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SOURCE: Line not in service

Is says that because it's not in service :-)

To check the extenson number of the phone you're calling, go to that phone and press FEATURE *0 and the intercom button. Read the display. It should show you the extension number of the phone.

If it has names only, you're probably going to have to start with 21 22 or 101 102 etc and see what rings.

Carl

Posted on Sep 30, 2009

  • 18 Answers

SOURCE: Nortel M7310 Phone moved to another jack, now no incoming calls

The reason your phones config is not the same as before is because configuration goes by what extension it is. So if you plug your phone in somewhere else, unless you have DN's configured, your extension changes, so say it was extension 21, but now that you moved it, its now 23, those settings remain on extention 21, so if you bought another phone and plugged it into were extention 21 is, it would have the settings that your old phone had before

To access the intercom by just picking up the handset, Press Feature **CONFIG (266344), Select <A. Configuration>, then go to <2. Line Access>, Select that and enter the extension of the phone you want to have access intercom by just picking up the handset. Scroll until you see <Intercom Keys: #,> make sure you have at least one intercom key. Then scroll until you see <Prime Line: #>, Press change until the display reads <Prime Line:I/C>  And there you go. Hope i didn't confuse you 

Posted on Oct 02, 2009

consultel1
  • 860 Answers

SOURCE: my startalk flash answering messages

to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.
If you have 3 digit intercom #s then the password is 1020000.

Posted on Apr 28, 2010

consultel1
  • 860 Answers

SOURCE: Nortel T3716E send calls to voicemail HELP!

Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Posted on Jun 23, 2010

remaker
  • 449 Answers

SOURCE: I have a Nortel T7316E phone at work. We have

Depends on the voicemail, but generally:

Call the receptionist

When the auto attendant answers, press * (or sometimes "**"), OR ask the operator to transfer to your line and press "*" during your message.

It will ask you your login information.

Dial your extension and password together as one number and press #

You can now operate the voice mail.

Posted on Mar 22, 2011

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Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot.
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Hi,

i got this from Nortel expert and it works:

- press feature **266344
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write your extension or the extension you need to configure
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