Have a Xerox 5150 color copier and cannot reset paper jam. Have pulled out any paper that I can see by opening right hand door as graphic shows of display. Will not reset, do not see any paper in that area.
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A couple of things.
There is a bushing at the front of the exit transport that fall out of the frame. That requires removing the scanner and looking in the exit transport that way.
You may also have something stuck in that transport. Take the fuser back out and then take a minella folder and push it through from above the fuser to the output area and see if it disloges anything. If not, then you have to pull the scanner off and look in that exit transport area for problems.
Inside the copier on the rear side where the gears are you'll find the gear on the fixing roller is broken. You can call Sharp instead of Xerox because there are usually cheaper. The supplies are not interchangeable, but the parts are.