Have a Xerox 5150 color copier and cannot reset paper jam. Have pulled out any paper that I can see by opening right hand door as graphic shows of display. Will not reset, do not see any paper in that area.
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Remove the paper from the paper tray and reset the jam by opening the right hand side door. If the machine turns over, replace the paper in the tray and check that the guides, in particular the green guide, is nice and tight around the paper.
Are you pushing the grey button on the right side of the copier? Just around the right front corner of the front door. This button releases the right side door. Opening and closing this door also resets paper jams. This is also where a jam would most likely be located and right where the digital sign is.
On this 416 machine, there is one place you cannot see a jam.
Looking at the machine the right side doors need to be opened.
The lower trays feed paper and need to go up the by pass feeder area.
Just lower and behind the by-pass feeder the paper can get stuck, and you cannot see it.
If you try to push a card stock up from the bottom, the paper can be pushed out.
The other area is at the fuser. If the switch is worn it will not drop back into position. The tip of the switch wears and breaks off.
It is rare a sensor goes out on this machine, besides the fuser sensor. Each paper feed head needs to be checked to see if the paper sensors are bad.
Not seeing the machine, call Xerox for service repair if not resolved.
In the main door at the top in the middle there is a little black leaver that moves up and down if it gets stuck in the up position it thinks that there is a papper jam just check the little black lever and make sure its down
Step1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
I had the same problem kept getting an error something like Jam at Exit Door Open Door A. When I looked at the top of the where paper normally comes from and flipped it open I found a super crinkled piece of paper, which once removed cleared the jam.
Sometimes powering off and pulling the power from the wall will reset an error like this. If not there will be small flag sensors in the paper path that should be spring loaded. Make sure the springs have not come off and the sensors are moving properly. Next is to make sure the data cable the connect the document feeder to the machine is tightly connected. You should have the power disconnected when re-seating this cable. Also make sure the hinges are not broken.