Question about Brother IntelliFAX 5750e Laser Fax

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Incoming Faxes have a black streak in the middle of the page

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There should be a blue slider on top of the cartridge. Move it left and right 10 times.

Posted on Jan 02, 2009

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Open the cover where the documents are loaded and clean the thin glass there. It may have some white out or dirt on it.

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PROBLEMS WITH CLARITY OF INCOMING FAXES /BLACK STREAKS DOWN ENTIRE PAGE/VERY HARD TO READ SOME OF THE INCOMING FAXES.RECENTLY REPLACED DRUM AND TONER/WHAT WOULD BE CAUSING THIS PROBLEM?


First, make a copy of something to determine if your machine is at fault.

Move the blue slider on the drum cartridge back and forth 10 times.

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1 Answer

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Always try replacing the ink cartridges first.

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00841890&tmp_track_link=ot_faqs/top_issues/en_us/c00841890/loc:1&lc=en&dlc=en&cc=us&lang=en&product=2512010

Could have the same problem with the Dell.

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2 Answers

Black line going down the middle of the page


lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

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needs a new toner cartridge probably but the fuser rollers may be damaged as well usually if the lines are indented into the paper that means its the fuser roller if they just appear strait down the page then its the toner cartridge

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Black smudgy streak in middle of printed page


if you need any parts for that machine a have 4of them

Thank You,

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1 Answer

Blank Streaks


streaks are caused either by the toner, drum, lamp or fuser.

If you make a copy and it does not show a streak then it was done by the person sending the fax. BUT, check this,

open door and take out toner cartridge. look for a thin glass that is on the bottom of the machine and wipe it. Toner spills will cause a black streak.

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