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How do i clean my printer , showing me 10.000 supply memory error?

How do i fix the problems

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The Error code 10.*** indicates the following as per HP Error codes manual:

The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
XX Description 00 memory error on the cartridge or 01 memory device not found
10.00.00 Black print cartridge
10.00.01 Cyan print cartridge
10.00.02 Magenta print cartridge
10.00.03 Yellow print cartridge



Recommended actions as per HP Guidelines:


a) Reinstall the print cartridge
b) Turn the product on and then off
c) If the problem is not solved than replace the cartridge.

Posted on Oct 24, 2012

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Posted on Jan 02, 2017

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SOURCE: 10.10.00 supply memory error coming on HP Laserjet 5200 Printer.

Dear Sir,
I has change the printer cartridge. After changing the printer cartridge above mentation comming. When I am making printer power on the (10.10.00 supply memory error) display. Please tell me how to solve this problem. Best regards,

Thanking
Ajom Khan Hero
Mobil No.092 5192797.
Al Nahr Co.Ltd
Tripoli - Libya

Posted on Feb 20, 2010

joelmar
  • 96 Answers

SOURCE: hp laserjet printer problem

Try to reinstall your software, if it is show the error again replaced the memory and then try to power on the printer.

Posted on Jun 16, 2008

Dadofmykids
  • 25 Answers

SOURCE: hp laserjet m1522nf 10.0000 supply memory error

Try another toner. Most likely the chip on this one is bad.

Posted on Apr 07, 2009

  • 29 Answers

SOURCE: 10.1000 Supply Memory error. How can I fix that?

sounds like might be your toner, specifically your black toner.
is this a non-standard toner or HP? IF it your toner you can try this:

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site. http://www.infinityimaging.com/cgi-local/SoftCart.exe/online-store/scstore/p-2300.html?E+scstore

otherwise it's probably the memory on the printer, try removing or replacing a DIMM

Posted on Jun 09, 2010

  • 38 Answers

SOURCE: I am getting error: 10,1000 supply memory error reinstall

You are using re manufactured toner and it has a bad chip. Replace the toner.

Posted on Jul 12, 2010

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Hello I have a problem with the work printer. It is a 3500 hp color laser jet and it is having a 10.10.00 supply memory error. I'm not sure what to do. Can you please help me?


10.10.00 SUPPLY MEMORY ERROR
Missing memory on supply
Black print cartridge

1. Open and close the front door.
2. Ensure the cartridges are fully seated.
3. Swap the cartridge for the color indicated with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge, otherwise, continue with step 4.
4. Check the memory controller PCB contacts to the memory tag. Clean if dirty.
5. Reseat the memory controller PCB connector J201 and DC controller PCB connector J1025.
6. Defective memory controller PCB, replace the memory controller PCB.
7. Defective DC controller PCB, replace the DC controller PCB

Aug 25, 2011 | HP Color LaserJet 3500 Printer

1 Answer

My HP prnter is showing 10.1000 supply memory error


Dear remy
This is a problem with the smart chip on the toner cartridge. Try to first clean the contacts inside the printer with a dump cloth do not use any liquid. And if the problem still persists then you can replace the chip only from the old toner and do LOOK FOR THE CORRECT DIRECTION of the chip and install the toner in the printer.
PLEASE RATE THE SOLUTION

Jun 27, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

10.1000 memory error


Thank you for contacting FixYa with your printer inquiry.
This error is normally associated with a supplies error. I have extracted information on this error from the HP 6L manual.

Error Codes
Error 10 - Supplies Memory Error 10.XX.YY Exact format is dependent on printer model
    The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
    XX Description 00 memory error on the cartridge or 01 memory device not found
    10.00.00 Black print cartridge
    10.00.01 Cyan print cartridge
    10.00.02 Magenta print cartridge
    10.00.03 Yellow print cartridge

  1. Supplies used in newer printer models contain a memory chip. The information contained on this chip is dependent on the printer model and the supply. The error 10 indicates a problem with the printer obtaining the information from this chip. The chip may be missing or defective or contain incorrect information. There may be a problem with connection between the memory chip and DC controller. Turn the printer off/on to attempt to clear or reset the message. Remove and reinstall the supply, replace the supply.
  2. Replace the memory chip cable/connector or the DC controller.
    How did we do?
Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

Jun 08, 2011 | HP : HP6L Laserjet Printer

2 Answers

My printer shows 10.1000 supply memory error


This might be a non-HP toner (although i doubt it) since the error indicates that the supply memory chip was not found at all.The chip might also be deffected.

This are the steps offered by the service manual:

1. Open and close the front door.
2. Ensure the cartridges are fully seated.
3. Swap the cartridge for the color
indicated with a cartridge in another
slot to determine whether the error
follows the cartridge or stays with the
slot. If the error follows the cartridge,
replace that cartridge, otherwise,
continue with step 4.
4. Check the memory controller PCB
contacts to the memory tag. Clean if
dirty.
5. Reseat the memory controller PCB
connector J201 and DC controller PCB
connector J1025.
6. Defective memory controller PCB,
replace the memory controller PCB.
7. Defective DC controller PCB, replace
the DC controller PCB

Good luck,im sure that replacing the toner will solve it.

Jan 22, 2011 | Office Equipment & Supplies

2 Answers

10.1000 Supply Memory error. How can I fix that?


sounds like might be your toner, specifically your black toner.
is this a non-standard toner or HP? IF it your toner you can try this:

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site. http://www.infinityimaging.com/cgi-local/SoftCart.exe/online-store/scstore/p-2300.html?E+scstore

otherwise it's probably the memory on the printer, try removing or replacing a DIMM

Jun 09, 2010 | HP LaserJet M1522nf Multifunction Printer...

2 Answers

I am getting 10.00.01 memory supply error on the cyan cartridge of my HP color laserjet 3500. The cartridge is nearly full and was working fine. I have tried cleaning the memory controller PCB contacts but...


I had a like problem and found that the chip on the cartridge was mounted without enough spacer such that contact was not being made with the memory controller PCB connector.  I cut some two-sided tape and put it behind the chip such that it stuck out further so that better contact could be made and the problem was solved.  

Apr 28, 2009 | HP Color LaserJet 3500 Printer

1 Answer

HP 4200 10.0000 supply memory error


It appears that the printer is having problems reading the e-label on the print cartridge. Remove and reinstall the print cartridge, then press the Select button. That should clear the problem.

Apr 07, 2009 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

Hp laserjet printer problem


Try to reinstall your software, if it is show the error again replaced the memory and then try to power on the printer.

Jun 16, 2008 | HP LaserJet 2420 Printer

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