Question about Samsung NC10 Netbook

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Cant use @

Trying to use email cant use @ tried shift ,control,caps,what is it?

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I found that if you hold down both left and right shift key at the same time (did this for several seconds), it somehow solved the problem. Hopefully that fixed the issue.


Also, go to control panel, click on accessibility options..in the keyboard tab, click on the settings buttons for sticky keys, filter keys and toggle keys and deselect the option to use shortcut..hopefully this will help you and other people that have had this problem.

Posted on Oct 24, 2012

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1 Answer

Shift key not working


Well brother, It's a compatibility problem of hardware configuration with their respective software version.
I brought a Samsung RV509 Model in feb 2013 and after 2 or 3 months it's shift keys and caps lock stopped working.
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So, Keep updating your pc, This problem can be solved.

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Do you have caps lock on? Are you sure you are putting the correct letters capitalized, or are holding down shift while trying to type numbers. Maybe not holding shift to type characters.

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How does one access the @ in order to insert it into an email address when one sends an email? Pressing down SHIFT as I press the 2 key results in getting the " sign instead of the @ sign.


Hi, Solution 1: You can change the keyboard layot from the control panel Solution 2: Try the combination Shift+' button next to the Enter or try all the keys with Shift combination and find the @.

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The keyboard is set up wrongly or the laptop isn't one set up for your country.
If you get " when typing @ try typing SHIFT and 2 for the @ symbol.
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Caps Lock will be on the left hand side of the keyboard and probably above the shift button and below the tab button. It's usually labelled as 'Caps Lock' or as an arrow pointing up.

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Try pressing " Fn + Capslock" at the same time. this will realease your shift and release numlock. if that doesnt work try Fn + F11 I cant remember the exact placement of the keys off the top I i do remember is was a Function button combination with the Caplock key to get it back to normal.

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Sign into what?? your email account??
Check caps lock is not on and try again.
Forgot your password? click on the forgot password link to try and reset the password, if you are not able to do this, you may be able to use a different email account (Hotmail/livemail/googlemail/yahoo and many more) and contact the support people. If they cant help you, you will have to get a new email account

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Check caps lock, if your on a laptop make sure num lock is off hit num lock and try again, num lock will incorporate numbers with the letters because there is no 10 key keypad on most laptops. Also check that shift key is not stuck tap each shift key twice then try again.

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1 Answer

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Try resetting the password using the link on the login page, also be sure that you do not have caps lock on when trying to login. Sometimes people automatically type the first letter capital or the cap lock button gets pressed - it won't work if that has happened.

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