Question about HP Officejet 7500a E910 Multifunction Printer

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General error 0x61011be9 hp officejet 7500a wide format

General error with the printer refer to printer documentation 0x61011be9

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General error 0x61011be9 hp officejet 7500a wide format

Posted on Mar 29, 2013

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The instructions on this page are going to help you. This is the official HP support page:

Posted on Oct 24, 2012

  • Rene Feb 19, 2013

    The problem is that the printer will not initialize. It will only display the error in a flash. and no printer activity. and the I cannot remove the cartridges because the carriage will not move to the center.



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Related Questions:

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I am trying to find the touch screen control panel for a HP 7500A wide format

I am sorry but this site doesn't sell parts or have any way to look them up for you.

Oct 31, 2016 | HP Officejet 7500A Multifunction Printer

2 Answers

I have a officehet printer 7520 that is saying General Printer error will i fix that issue

If unit is under warranty HP will help you for about a year. After one year they have a get bent attitude and you will have to "google" the error code and see what you come up. Trust me you will find links re the situation. Think you are the only one going through the same sh**?

Feb 25, 2016 | General Office Equipment & Supplies

1 Answer

Though i have no paper jam, it keeps on prompting Clear paper jam then touch ok. Also notice the carriage not moving from right to left ,its making a weird noise.seem paper feeder gear stuck but clear

Hi vidya kowlessur,

I would be happy to help you with your Officejet 7500A printer. I understand you are seeing a message prompting you to clear a paper jam, and the carriage is likely jammed. Please use the following 2 documents to troubleshoot the issue;

HP Officejet 7500A E910a and E910c Wide Format All in One Printers Out of...

Carriage Jam or 0X610000F6 Message Displays for HP Officejet 7500A E910a...

I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.


Jul 09, 2015 | HP Officejet 7500A Wide Format...

1 Answer

Where can I get a service manual?

Hi Julio Vargas,

I'd be happy to help you with your Officejet 7500a. I am not sure if I can provide you with a service guide, but here is a link you can use to access the Setup Poster, user Guide, and Getting Started Guide:
HP Officejet 7500A Wide Format All in One Printer E910a Manuals

If there is something more specific I can help you with please let me know.

I work on behalf of HP.

Jun 18, 2015 | HP Officejet 7500A Multifunction Printer

1 Answer

Code error 0X610000f6 hoe can i fix it?

Yeh you can if you first look it up on Google the meaning of that particular Error..

Sep 30, 2014 | HP Officejet 7500A Wide Format...

1 Answer

Printer Error: See your documentation

Chances are high you're referring to a "General error" which is about as helpful as a chocolate fireguard.
If so this guide may provide some clues

Aug 06, 2013 | Epson Workforce 520 Printer

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