Question about Canon PowerShot G7 Digital Camera

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"save folder not found" comes up when trying to download pictures

Hello out there! I've downloaded pictures from my canon many times, and now when I try to do so it says "save folder not found". I can see the pictures that are on my camera on my computer, but cannot download them.

Any suggestions ? Feeling quite lost....

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  • celestialgoo Jan 03, 2009

    Hello, and thanks, but I did try that first thing. Even though it didn't work, I really appreciate your efforts on my behalf, and timely response. What finally worked was going to canon and downloading an updated zoombrowzer - there must have been a glitch in the program?

    Anyway - thanks for being there!


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Sound like the folder got deleted, just create a new distnation folder for the camera program your using

Posted on Jan 03, 2009

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I too had problems with "canon folder not found" when I tried to download my photos from camera to computer. I had been doing this task successfully for over two years. I couldn't understand what was so different. It was so frustrating and having an older brain (nearly 60) and spending almost a day trying to rectify the problem, I seeked help from my daughter as all the solutions didn't help me. She solved my problem after about an hour trying different avenues. This is the solution that worked for me providing you have the solution disk that comes with your camera. I had installed this disk myself several times on the same day but still did not make any difference like I had hoped it would. Now this is how a younger brain works and solves the problem.
Step 1 ; Go to "My Computer", you will see system task. (legt hand side)
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Step 3 ; Click on "Change or remove programs"
This is where you will find Adobe reader, Internet security, Window driver package, Microsoft and so on. There was or should be 15 canon components.
Step 4; DELETE or remove all canon programs, after all it was the solution disk(that comes with your camera) that put them there.
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I hope this works for you, Joyce

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