Question about Kingston DataTraveler 101 G2

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F:\ in not accessible the request could not be performed because of an I/O device error

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  • Brian Sullivan
    Brian Sullivan Oct 24, 2012

    In order to get the removable disk working again, you will need to boot up your computer using the Windows installation disk and then format the corrupted drive. Connect the removable disk to your computer.Insert the Windows installation disk into your optical drive and reboot the system.Press any key on the keyboard when you see the prompt asking if you want to boot to the CD.Press "Next" and then click on the "I accept the license terms" button.Click "Custom" when the program asks you what type of installation you want to perform.Click on the "Drive options (advanced)" button. The next window will display a list of all the hard drives connected to your computer. The removable disk will appear, even if its data is inaccessible.Highlight the removable disk that you want to format and then choose the "NTFS" option. Click "OK" to clear the data and format the hard drive.

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  • Kingston Master
  • 27,725 Answers

W7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


for xp or earlier


click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts


if you still have I/O device error


Click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start

you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive


then you restore it to its default status


Right click on usb drive select properties you will have an array of options


Select the hardware option then select your drive properties policies

restore defaults


In XP


Right click on your drive select properties then on customize restore Default in W 7


you might have to alternate doing this repeatedly until the problem is resolved


click start control panel scroll to folder options view place a tick in show hidden files folders and drives
this may vary depending on your operating system



if you need more help with this post a reply


sometimes you will need to restart your computer with the usb drive still inserted in your computer


hope this helps


click start click on my computer you should see your usb drive
right click then select format

another way is to control panel administrative tools computer management disk management right click on your drive select format

Posted on Oct 24, 2012

  • 1 more comment 
  • midomany
    midomany Oct 24, 2012

    thank you Brian ,but i am still have the same problem after doing all steps

  • Brian Sullivan
    Brian Sullivan Oct 24, 2012

    which operating system and type of computer desktop or laptop and did you check the usb leads on the motherboard for dust free secure connections

  • Brian Sullivan
    Brian Sullivan Oct 29, 2012

    When you connect an external hard drive or USB flash drive to your PC computer, the drive should appear in the "Computer" window However, if the data on the drive is corrupted, you may receive an error saying that the disk is not accessible. In order to get the removable disk working again, you will need to boot up your computer using the Windows installation disk and then format the corrupted drive. Connect the removable disk to your computer.Insert the Windows installation disk into your optical drive and reboot the system.Press any key on the keyboard when you see the prompt asking if you want to boot to the CD.Press "Next" and then click on the "I accept the license terms" button.Click "Custom" when the program asks you what type of installation you want to perform.Click on the "Drive options (advanced)" button. The next window will display a list of all the hard drives connected to your computer. The removable disk will appear, even if its data is inaccessible.Highlight the removable disk that you want to format and then choose the "NTFS" option. Click "OK" to clear the data and format the hard drive.

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