I have 2 problems with my motorola c290 phone that have baffled sprint.
1. the phone when turned on for long periods of time and when it goes to sleep and someone tries to call you, they can hear a phone ring on there end but you phone does not ring, even though the ringer is on.
2.when you power down the phone and then someone tries to call you, you will hear the phone ring at the other end instead of the phone going right to voice mail. also when you would power it up you get the opposite, the phone then goes right to voice mail and does not ring.
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Re: motorola c290 phone problems
First, try going to motorola.com and downloading their software upgrade. (this is free by the way). You'll just need to connect your phone to the computer with the proper data cable and run the software. This program will do the rest.
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You should get the phone to a service center because most probably the phone's firmware was corrupted and needs to be reflashed.
However you may check if the phone can be saved by issuing the following command. Close the phone first. Now press (and keep pressed) both " * " and " # " keys. With these 2 keys pressed, press the power button (red phone). Your phone should enter bootloader mode. Try this combination some 3-4 times if you don't succed at first and remember your phone must be closed when you begin. If the phone enters in bootloader mode it would be relative easy for a service center to fix it by reflashing it's rom and this woun't cost too much, otherwise it may turn out to be expensive and difficult to save the phone.
If it just turns on and then off again, and then nothing happens, and if you have full battery capasity when you've been charging for a while, you are charging your phone, and nothing is wrong.. it's just a process when you put the charger in your phone...