Question about Whirlpool Duet 7.0 Cu. Ft. Super Capacity Plus Gas Dryer
Model is WGD9600TW, Gas dryer, brand new only 6 months ago. This dryer has never worked properly. We've had two service companies out 4 different times. First some sensors replaced, no difference. Then the first guy said the vent system is too restrictive. (It was just fine on the old dryer). We didn't believe him. so we called another service company, he said the same thing. when the dryer is disconnected from the vent, it works normally. He removed front panel, we can see the flame. When connected to vent, the flame is "fat" and short, it contacts the "high-limit" switch, so the flame cycles on for 5 seconds, then shuts off. this repeats endlessly, so the dryer never warms up. When exhaust is disconnected (dryer vents into the room with no restriction), the flame is "skinny" and long, so it remains lit. Of course, you'll die if you breathe the fumes!
So I replaced a restrictive periscope in the exhaust vent with a nice new elbow (Whirlpool brand exhaust system, Whirlpool part number 4396028), made sure the vent run is clean (brushed it out with a rotary brush and drill motor), and tried it again. BTW, the exhaust run is about 12 feet, I use the heavy-duty metal flex tubing (exactly what's on that part number above) for the entire run, only a couple of bends, all bends are very gradual, no kinks, etc. I even removed the louvers on the outside vent. There is a nice strong breeze coming from the vent now. It is NOT restrictive.
The dryer is still not working. No difference. the flame kicks on and off.
The tech said the new dryers are sensitive to exhaust vent backpressure, because they blow much more air through than the older ones. Fine, but if it's so damn sensitive that it cannot withstand 12 feet of non-restrictive vent tubing, something is wrong with the design.
So, if you have a gas dryver that's cycling the flame on and off rapidly (5 seconds on for about every minute or so of running), try disconnecting and see what happens.
I am going to call Whirlpool and demand to speak with someone who can deal with this issue. Either they get me another machine, or I'll demand a refund and buy another brand. This is ridiculous.
Hi I have the same problem
Bypassed the hi limit switch and it runs fine
service teck replaced board,thermistor, all vents,gas coils , flame sensor and glo coil andf all with no luck. Unless it is bypassed thed ryer will only stay on 5 to 6 seconds on gas cycle
If i plug my old dryer in and hock up to gas and vent it works fine
So im using my old dryer and this peice of **** is sitting beside it as Im not going to run this without the safety thermostat
If you find out please let me know
Posted on Mar 31, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 01, 2011 | Whirlpool Dryers
Aug 10, 2011 | Whirlpool Dryers
Jun 29, 2011 | Whirlpool Dryers
If you are having problems with your
gas dryer not heating the most common problem is that the ignitor
goes bad. Even though it glows sometimes it is still not working
you dryer is gas check out this gas
If you have an electric dryer, you can
have many different things that can go wrong causing the dryer not to
out this electric
Dec 23, 2010 | Whirlpool Duet GHW9150P Front Load Washer
Nov 04, 2010 | Whirlpool Duet 7.0 Cu. Ft. Super Capacity...
Jan 03, 2010 | Whirlpool Duet 7.0 Cu. Ft. Super Capacity...
Dec 31, 2009 | Whirlpool Dryers
Oct 21, 2009 | Dryers
Jul 25, 2009 | Dryers
Dec 16, 2008 | Whirlpool GEW9250 Electric Dryer
Mar 10, 2014 | Whirlpool Duet 7.0 Cu. Ft. Super Capacity...
Dec 27, 2013 | Whirlpool Duet 7.0 Cu. Ft. Super Capacity...
933 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: