Question about Canon PIXMA MP470 All-in-One Printer

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Error 5100 we have restarted, disconnected cables, restarted, etc and still are getting the error 5100

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Hi You can Try 2 things.
Ok here try this good luck
There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 10, 2010

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1 Answer

SERVICE ERROR 5100


for error 5100 usually i turn off my printer, then disconnect the usb cable then connect again to computer
then i turn on my printer again
try it

i hope this helpful
thank you for using fixya

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I am using CANON MP160 Printer. It had been working properly for the last 4 months. But since last few 10 days, I am not able to print as always error 5100 pops up. Kindly suggest.


Issue: ERROR: Service error 5100 appears while printing from the computer

1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Reseat ink cartridge (MP160 / MP180 / MP460)
5. The MP160 may require repair

Try the above... and you also can see this on the canonusa web site....

Jan 14, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Error 5100


Issue: ERROR: Service error 5100 appears while printing from the computer

1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Reseat ink cartridge (MP160 / MP180 / MP460)
5. The MP180 may require repair

Try the above..

Oct 18, 2010 | Canon PIXMA MP180 All-In-One InkJet...

1 Answer

My kodak 5100 all in one printer will not print out my documents but only prints out what is on my scanner, how do i solve this?


did you recieved an error message printer not responding? If yes please double check the icons of printer on the printer and faxes, if you can see 2 icons delete both icons and unplug your USB cable, then restart computer.
Now if the computer is already restarted connect USB cable then try to print.

there are several reasons why it will not print using computer, there might a problem on USB cable and its connection or the drivers., Please verify the problem, or you may contact kodak toll free 1 800 421 6699. hey will help you on this issue., Gudluck!

Nov 04, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

I have an older model MP130 and have a service error 5100. The printer will not work at all. What can I do to fix this and/or do I need to take it in for service? Thank you.


Go to Canon support here and enter "service error 5100" into the search box; you will get detailed instructions for correcting this error condition. (If you click on highlighted results, details ensue.)
The general instructions are as follows:
Solutions for service error 5100
Issue: ERROR: Service error XXXX appears while printing from the computer
1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Remove foreign object from paper feed area (MP130)
5. The MP130 may require repair

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


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1 Answer

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Try this, uninstall the printer drivers and shut down the system.
Disconnect the USB cable and restart the computer.
Once in windows reconnect the USB cable and let windows find the printer and install it.
If it asks for the CD insert it and follow the onscreen prompts.

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