Question about DISH Network DTVPal DVR by
When the nightly update run my timers are erased. I have checked to ensure there is nothing in the settings set to interfere with the timers, and there is not. As time goes by this product is getting flakier. The online guide frequently has "no information available" for anything in the future as well. Is this product even being supported? The important feature for me is having a reliable device that records shows with a nice interface and since the money is in this device, I really need it to work, so any help is appreciated.
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Posted on Jan 02, 2017
SOURCE: Recording on my Dish 625 dvr
Okay, we can do this. Go to the menu on the satellite at either TV locations. and press 8 then 5. You are now at the Record Plus screen. Move the highlight to the record preferenceand toggle up or down to the desired record preference.After this ensure that you select enable on the activation side of the screen. You will then need to select done. Now you are in business! Thanks ffor using Fix Ya.
Posted on Mar 24, 2009
I have never encountered this but if you have enabled the standby and it still does not work you will need a new receiver. The feature was to enable a screen saver so that televisions screens would not be etched if it were left on and you fell asleep. My suspicion is that the DVR hard drive is corrupt giving you this false message.
Thanks for using Fix Ya.
Posted on Apr 28, 2009
Posted on Jan 31, 2010
Hello this is Matthew Gonzales with DISH Network customer service. With a 024 message, the best thing that we can do is hard reset the receiver. To do a hard reset, you simply unplug the receiver from the power outlet it is connected to, leave it unplugged for 20 seconds, then plug it back in. The receiver reboot process takes about 5 minutes. Once the show is back on, try accessing your DVR again, if it is still not working, the receiver will need to be replaced. If this is still a problem, please feel free to email me at email@example.com with your account number so we can get this resolved.
Posted on Dec 23, 2010
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You always want to ensure you have the updates being completed at a time that is most convenient for you, you can change the update time which is generally set to 3am, by going into your MENU selecting option 8 (Preferences) and then selecting option 4 (Updates) you will then be able to change the time the receiver completes updates if you desire and then please just make sure you are shutting your receiver off nightly to allow the updates to be successfully completed (this will help to prevent DVR issues). In addition, once you delete some of your recordings, powering it off nightly allows the hard drive to be refreshed and clears the deleted recording entirely. I hope this helps!
-Kirstie DISH Network
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