Question about Xerox Phaser 8500/DN Printer

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Need info on driver

The duplicating department at work has a Xerox Docutech PS135, an older printer, that is on the fritz. The head of duplicating has said two things about this:

--The Xerox technician needs DOS 60 software to enable the Docutech to connect to the network, but he has to find it first.

--The hard drive for the printer needs a new controller.

Because our printer is an older printer, the Xerox tech seems to be dragging his heels, even though we have a maintence agreement. I know that some fixes for Xerox products are proprietary, but is there any way we can find the software/drivers so we can "help" the tech to do his job?

Thanks,
Edith



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