The duplicating department at work has a Xerox Docutech PS135, an older printer, that is on the fritz. The head of duplicating has said two things about this:
--The Xerox technician needs DOS 60 software to enable the Docutech to connect to the network, but he has to find it first.
--The hard drive for the printer needs a new controller.
Because our printer is an older printer, the Xerox tech seems to be dragging his heels, even though we have a maintence agreement. I know that some fixes for Xerox products are proprietary, but is there any way we can find the software/drivers so we can "help" the tech to do his job?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi. The 425 dc error code refers to the department code assigned to the printer. 425 means that you have entered an invalid department code. to fix this, you need to turn off the department codes To do this, press the menu button so that it says machine defaults then use the arrow down scroll button until you get department codes, then press enter Scroll down to select off, and then press enter again. Now press the features button to return the printer to a ready state. You should now be able to print on the copier again.
After a little googling it seems that there isn't an XP driver for this printer. If you have the driver CD that came with the printer it may have a driver for an older version of Windows that might work, though it seems that no-one else has had any luck with older drivers.
So really the best bet is to buy a new printer with support for Windows XP, sorry I can't be more helpful than that.
That is a problem with print head movement. Either side to side or tilt.
There is a stainless steel print head block located on the left side of the frame, about 2/3 of the way back and near the bottom, It may be contaminated with ink.
Or the print head wiper may be tacked to the print head.
If you want info how ot access and repair, let me know.