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Re: ge profile refridgerator not turning on
Have you tryed resetting the unit. you do this by unplugging the refrig. for at least 2 to 3 hours. if this does not do it you may see if there is a red reset button on the compressor that has pop out. try both of these things before you call the repair center......thanks eddy
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The first thing you need to determine is if the compressor is coming on. If it isn't then the problem is in the lower section, PCB, start relay or capacitor or compressor. If the compressor does come on, then it sounds like your main board is the problem.
Yes, we will need to check the wiring from the motherboard to the dispenser controls. Also we need to test the door switch. The door light switch works two ways by turning on light when open and turning on dispenser controls when closed. Sometimes the door switch is bad. I have a link and will work with you to solve this, Let me know, Thanks, Sea Breeze
That interface part number WR55X10503 may just be the problem. It senses temperatures in freezer and fresh food compartment and relays that information to the motherboard to keep temperatures where you want them. You can unplug refrigerator and then take the control out or down far enough to examine for burn marks or heat. It takes a special tool to diagnose the power from the motherboard and to the digital controls. Even if an authorized GE Technician comes out he or she would not waste the time to check it they would quickly replace it or the motherboard until fixed. If dispenser controls are OK and nothing more than the lights fading in the display I would switch that out after I had a look at the motherboard on both sides for burn marks or signs of heat. If you would like my assistance I would be glad to help out, I will return with a service manual and parts links.Thanks, Sea Breeze
We have a GE Profile side-by-side refrigerator which we purchased in 2002, Model PSS25NGNACC. Today we had a repairman come to investigate why the Express Thaw 3lb. light was on and could not be shut off. If shut off, it came on again when the door was closed and reopened. The repairman called GE and learned that this light was an air filter change indicator which turns on at some interval (2 years, they said, although we don't remember ever seeing this before). The air filter involved is for the interior of the fridge and is not critical. GE said that newer master control boards have this function disabled, since people rarely changed the filter and GE no longer makes them. I have read our user manual cover to cover and find nothing on this filter. I guess we just have to pay the $70 dollars to have someone come and call GE to figure it out. But, enough of that. To reset the indicator, simultaneously press the following keys on the touchpad and hold for 5 seconds until it beeps:
The waterline inside the door is frozen . Best way to thaw is .....1. open the door and tape the light switch down to keep the light off and the fan working . 2. tape plastic (trash bag , drycleaning bag..etc) over the entire freezer opening so the food will not thaw and the fridge will continue to work as designed . If possible 3. disconnect the water coupling behind the kickplate so air can enter , helping the door defrost cycle , or , leave the coupling connected and ocasionally walk by and press the water dispensor to see if thawed . 4. turn your freezer setting to a lower temperature ! to keep this from happening again .
Just to be sure... check your owners manual to see if this unit has a "showroom switch". It's a little switch that turns off the compressor, etc. but lets everything else light up so the sales persono on the showroom floor can show it off. Some customers have hit the switch to "on" during cleaning by accident.