My husband was vacuuming the other day, and all of the sudden our vacuum started making this really loud noise, just when the vacuum was running. We took it apart, and it definately appears to be something wrong with the roller, because when we had the power on with the belt off, it didn't make the noise. We think it might be hitting something somewhere, but haven't been able to figure anything out. Our belt is good, the roller spins just fine by itself, there isn't anything caught up there. . and we're out of ideas. Any takers?
Your roller brush is starting to fail. If you unscrew the ends, you will find a lot of hair wound around the stem. You probably have a warped plastic end the holds the bearing. This is my problem now.... I am looking for a new roller brush as I write this. I found one for $30. Good Luck.
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I'm sorry to hear that you're concerned about the noise your DC17 is making. It will be difficult for us to help without hearing the noise, so it's probably best if you get in touch with us directly. One of our Helpline experts will be able to determine the cause of the issue, and will be able to recommend the best course of action.
You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.
We were able to get in touch with the Dyson support people and they told us this model doesn't have a clutch in the roller bar. The support person helped us walk through looking at the vacuum and it turns out the belt was stripped and they are sending us a new replacement belt. Case Solved!!
Hi there SmartAlec from NelsonVacuums.com.au here. Often when an upright is making a rattling noise it can be something caught in the roller and every time the brush turns it knocks against the body and since it turns really fast it can sound quite bad. Take the roller out and clean inside that area and see if that helps. Hope it does. Happy Vacuuming :)
you will probably have a faulty roller bar take of panel on bottom of vaccum. Now remove the roller bar hold the bar by both ends and try spinning. This should be easy and smooth if not pull off the end cap these will be very tight and check the bearings in each end i think you will find a few small metal balls rolling around inside if this is the case you need to replace the bar
http://geeksquad.fixya.com/ThreadView.aspx?prdid=40860&thid=810370 Really loud noise. Posted by Theresa626 on July 20, 2008 The belt inside my Hoover broke and so we replaced it. But when we did, it now makes an extremely loud noise when turned on. We think it’s the roller to the vacuum because it doesn't make a noise when the roller is not in there. The roller sounds like its hitting something. However, we have pushed and pulled and done everything and all seems to be right. Everything is clicked in and the belt is on correctly and we've followed the manual. How can I fix this problem? Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that it is a bad brushroll and could need new bearings or a complete new brushroll depending on if id is metal word or plastic. Some brushrolls are rebuildable and some are not, you can check your owner’s manual to see if it is or is not; or it could be the start of a broken fan blade or bearing in the motor section. But that is the only thing that I can think of that might be wrong. Feel free to contact your local vacuum cleaner dealer in your area or you can also contact the Hoover website or cust serv phone # listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
I have the exact same problem. I've taken the thing apart and cannot figure out what is causing the noise. It's not the belt and it doesn't seem to be coming from the engine. It sounds like the spinning brush is hitting something, but it's not, that I can see.