I had the same problem with my tomtom 510. I tried resetting it but the reset button isn't on the front like i thought. Thje reset button is underneath near the docking connections. It is very hard to find and a very very small hole. It worked after that and i was going to send it away which would have cost £70
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try re setting the TomTom, reset button is founded on the bottom underneath where the docking mount connect, hold down for 15 seconds, then press the little button on the top on the right side while turning on. worked for me
I got the TomTom for my husband and it warked fine for 2 days and now it will not turn on at all. It was feo our 40thAnniversay. Now it will not work. Please help me. They would not take it back at Wal-mart because of the time limit.
I would call tomtom and see if they can send you a new battery sounds like it might be bad,is the green light showing that's it charging?if so and the battery isn't holding a charge I would call them and say that it went bad about 2 months ago.Good luck
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...
I did find out how to solve the problem. I can't remember exactly where I found the solution but I think it was on TOMTOM website. You have to connect to TOMTOM home and reinstall the application. I put the TOMTOM disc in the computer (which came with purchase) and reinstalled the program. Which I thought was weird as everything appeard to be fine with TOMTOM home). Anyway, it worked. Good luck.