Question about RIM BlackBerry Pearl 8100

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My blackberry pearl wont recieve text meassages from time to time

With my blackberry..i'll see the signal where the message is about to come in and then the little envelope and star appears and before it can vibrate or ring the message just goes away never to be found again... i've called my wireless service rep and they said to just turn it off and on again but thats rediculous bc it doesn't get my text messages back or prevent it from happening again what should i do???

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  • chevy_77 Jan 19, 2009

    I woke up this morning and all my text messages were gone. Has nothing to do with having too many pics/not enough memory...I have plenty. I use to be able to just click on the message icon on screen and it would take me straight to texts I have sent & received. NOW I have to click it, then click the left side button from ball & scroll down to view messages...and there they are! BUT, I have NO idea how to view them normally like before. I have NO idea why this happened....

    If anyone can help, please let me know. My email is chevy_77@telus.net

    Thank you.

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The rep is correct in trying to remove the battery. Check to see how much free space is left on the phone as well. On older blackberries the messages will if there is not enough room on phone. You can also look into upgrading the operating system on the phone.

Posted on Jan 02, 2009

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