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Epson has gone to great pains to ensure that third-party cartridges dont work. They really did a good job. Sometimes their printers wont even recognize genuine Epson cartridges. I saw a CX8400 with a brand new cartridge claim it was out of cyan ink after printing one 4 x 6 photo. Then it would recognize any cyan cartridge. It had to go back to Epson for replacement.
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You should check your cartridges. If one of them is empty, usually the printer won't print. Your cartridges have chips on them, and that chip determines how much you are going to print. Usually, when both lights are flashing, and nothing works, it has something to do with the cartridges. If that is not the case though, please leave me a comment, as I would love to help!
Show empty or not recognized (cross sign)? Check connector at chip and at head carriage. Do replacement procedure form status monitor (how to..). Do replacement ink tank one by one with cyan ink first.
Get yourself a couple of sets of empty cartridges from cobraink.com.
It is so easy to fill your own from the removable rubber cap, on the top of the cartridge. Not to mention what you will be doing for the environment.
I have been using these for over a year and have saved a ton of money
This man also sells the ink that you will need. ALSO tell him to send them empty, otherwise he will automaticly send them full of "pigment "ink, because you want to use an ink dye
Ye of course it could be faulty and Epsons are sometimes very fussy about using third party carts. Get it replaced at your store, try a different brand or buy a genuine Epson cart if you can afford it.
Epson gives you a miserable 12 ml of ink. Then it reports empty when there is still 10-15% of the ink left. I saw someone set up a brand new CX8400, print a single 4x6 photo and it said he was out of cyan. I use reusable cartridges from http://www.ccs-digital.com They hold 20 ml, which is 2/3 more ink. The chips automatically reset to full if you take the cartridge out and put it back in, so you get to use every drop. The ink is in a separate container inside the main cartridge. When it's really empty, you pop out the ink tank and pop in a new one. The tanks are under $3 each. I think this is brilliant because it's like refilling only it avoids the risks and mess of refills.
Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.
If you have used third party carts before you can't repair this problem due to the fact that the filter inside the printhead is clogged with particles. There is no chance to clean the filter. Sorry.
Do use only dye ink.
Pigmented ink is the printhead killer for brother printers!