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to sync: hit the sync button on the drum set and the xbox at the same time, you may have to hold the one on the set.
other problem: make sure you have good batteries in it, make sure the set is synced with the television, go into the freeplay mode under the drum trainer and do a drum roll on your yellow pad- if it skips some notes you either have to deal with the bad pads or you can send it in or get a new set all in all
Change the batteries in the drums (and guitar if needed) make sure the console is turned off. After you change the batteries, it should start working like new. If it happens again just change the batteries.
On the face of your 360 is a little round button that tells the system to search for wireless controllers. Push it at the same time you push the connect button on your guitar or drums. I figured this out after returning two other systems to Wal-Mart.... They really should put this info in the instructions somewhere! Tell me if it works for you guys too.