Question about Miele Touchtronic W1119 Large Capacity Washing Machine w/ Stainless Steel Honeycomb Washing Drum

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Miele W1119 not cleaning white clothes properly

I have been having problems get my white clothes clean. I tried using the 'Extra White' function but it didn't work. I was then told to try the 'Sanitize' function but that didn't work either. I was told to stop using liquid fabric softener. Still nothing. Then these mysterious stains starting appearing on my clothes, especially on my husbands t-shirts. I have tried adding non-chlorine bleach or borax in my attempt to get these stains out. My whites look dirtier than when they went in the wash. This morning 5/11/07, I was told by a Miele rep. to try using 1 teaspoon of liquid 'Sunlight dish detergent' in an empty machine 'to clean out any gunk in the machine'. Then I should do a white wash and see what happens. I never had any of these problems with my top loader machine. Can you help me?

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Re: Miele W1119 not cleaning white clothes properly

Liquid detergent is a pain and not as good as powder. liquid detergent often makes machine smell as well i doubt there is a fault with the machine. try putting on a boil wash with no clothes and this will clear out the slime left behind by the liquid detergent. you didn't say what colour the stains are but iy grey or brown it could be from your water supply - a more common problem than you might think. turn off water and remove the supply hose. there should be a gauze filter at one end and make sure not clogged with dirt. also look into the spigot of the vavle and see if any muck there.

Posted on May 12, 2007

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