When I turn it on - the background light turns on and the logo shows. But I never passes this stage. When connected to USB - drive shows on my computer but error message shows that drive is not available. The device worked fine the first week though. Are there any reset funskjon? To reload software as it came from the factory ?
The only way to reset the player after freezing was to remove the battery. However starting up again resulted immediately again in freezing of the player (presenting logo, without any further action).
After having removed the battery and not turning the player on again, I inserted the player into the PC USB slot. The PC recognized the player as a memory stick only. (inserting the player in frozen condition did not result in recognition). Using the right mouse button, I selected windows formatting and formatted the player (select FAT32 file system). Everything is removed including the drivers for the MP3 player. Now the player is officially downgraded to a memory stick. The driver for the player was still installed, but it did not recognize any MP3 file, which was actually stored in the memory (visible and playable via windows media player).
I downloaded from www.trekstor.de the driver and tools download and installed it on my PC.(http://www.trekstor.de/en/service/downloads.php?produktgruppe=5&produkt=83&sprache=none) After installation an option becomes available via the start menu for "firmware update". Upon selection a toggle for "formatting" is available. Selection of formatting results in cleaning up the player and reinstallation of the MP3 player software. The installed firmware version 2.620.573 is degraded to version 2.620.572, but I don't mind, since the sound volume is improved, while the player functions fine.
So therefore I would advice anyone to follow these steps to enjoy the player more ;-)
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have the KP501, too. Well, as I know, there is no difference between KP500 and KP501...it's the same OS...My Cookie doesn't want to turn on. When I try to turn on the phone it shows just the LG logo, more not. A few seconds later it turns automatically off and than 3 seconds later it turns on again....I don't know how is this happening...searching for help!!! please help me.... :S
your ipod`s firmware is corrupt.press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.note : you`ll loose whatever data you have on it but it will fix it.
To trouble shoot this issue you will need a computer with internet and the latest version of itunes.
First you will want to put the ipod into disc mode
Toggle the Hold switch on and off.
(Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
After you get the ipod into disc mode you will need to restore it. to do this follow these instructions....
connect the ipod to the computer
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.
The 4 possible restore options are:
1: Restore - Restores with same iPod Software version already on iPod.
2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
3: Use Newest Version - Restores with the latest iPod Software available.
4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed,
iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display.
It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.
Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to
name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If this still fails you either will want to send it in to your choice of repairs centers; or just buy a new one.