Question about Brother Office Equipment & Supplies

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Printing Problem The printing is not uniform in manner. Several BLANK lines intermittently appear on the printed page, therefore I don't get a complete print. I have replaced the drum and the cartridge, but the blank lines still appear. Thank you for your assistance, Tony (new Orleans)

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  • Master
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Hi and welcome to FixYa,

Initially, if the distances between the "BLANK lines" are the same, then it is a mechanical fault. If the "BLANK lines" are intermittent with no apparent consistency in the blanking/missing lines of print, then it would be toner dispersion problem (cartridge). Remove the cartridge, shake vigorously to even out the toner/powder inside. Try again and print 2 copies of the same page. compare the 2 similar printouts. Note the "BLANK lines" if likewise identical. Alternately, since drum would refer to a laser system, print a test document, mark it as #1, then print a blank page, use that same blank printed paper immediately while still warm and print again the test document mark as #2. Notice/compare, if any significant change in the print quality. If yes, then it would be drum/heater issue.

Good luck and Thank you for using FixYa. Happy New Year.

Posted on Jan 02, 2009

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  • Brother Master
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Try performing a print head cleaning procedure,, do that a couple of times.

If the lines are uniform and vertical, do also alignment and clean the encoder strip with isopropyl alcohol and cotton.

The encoder strip is the plastic strip that runs near to the traction belt.

Posted on Jan 02, 2009

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Try to update the driver from internet..pls tell me ur model..

Posted on Jan 02, 2009

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  • Expert
  • 163 Answers

First clean the printer road by using thinner.

Posted on Jan 02, 2009

  • ronny2051 Jan 02, 2009

    ss..
    open the printer panel and then clean the printing rod properly (rod on which the cartridge runs). check doing this first

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