Cannot get my new laptop connected to my broadband router in relation to a password that wil let me in. Have rung Sky 3 times they are now suggesting that I contact Acer about security encription and something to do with WPA-PSK.HELP!!!!
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Have you tried restarting your broadband modem/router? As although your laptop is connecting to your broadband modem/router perhaps your modem/router is not connecting to the outside world. Once you have restarted your router, if you are still having problems, login to your router and check it's connection status. If it says anything other than "connected"/"ok"/"healthy", something along those lines, I would contact your ISP and check the status of your line. At this stage, if they confirm your line is working I would check the laptop for viruses/malware.
Open an Internet browser on a computer that is connected to the wireless router.
Type your router's IP address into the address bar of the
browser. Depending on what brand of router you own, there may be a
different default IP address. If you don't know the default IP address
for your router, you can usually find it included in the documentation
that came with your router.
Log in to your wireless router using the administrator
username and password. If you did not change administrator account
settings when you installed the router, this will be the default
account. This information should also be included in the documentation
that came with your router.
Navigate to the "Wireless" section of your router's dashboard and look for the "Wireless Security" settings.
Review the security settings on your router. If you are using a password, this will usually be a WEP setting.
Type a new password into the "Passphrase" text box to generate new security keys.
Write down "Key 1" and keep this information in a secure
place. This will be the new security key that you will use to connect
wireless computers and devices to your router.
Save your new security settings on your router to complete the password change.
Hi, we have two ways to connect to broadband, via wired or wireless, at the device manager please do check if the LAN drivers are enabled, if enabled, via wired connection, simply put the RJ45 jack from LAN port of your router to LAN port of your notebook, if configuration is already set in your Router LAN, it will just automatically connect. If connecting via wireless press wifi button to activate wifi connection then windows will pop for your access credentials. simply put the password for your connection once the name of the site displayed.
If you have a router, and your PC is fairly new, AND if it's a laptop, you can either plug in the router to it, or just run the disk that came with the router or your broadband connection company, and your laptop will find the connection. It's much nicer to have it be wireless. Use the router disk. You'll need to have the Network name (like "Mom's PC" or something) and the network password. We had a problem with ours too at first, & it made us do several things over & over til finally it suddenly just worked. Are you using a disk to help install it? What did you try to diagnose it with? Windows or the router or a disk? Can you give us a bit more info, please? Also, you can probably just call the broadband company or the router company, and ask them to walk you through getting it going. I have Qwest broadband & they're great about helping.Or the router company will be also. Hope you find a way. If not, come back & tell us more & we'll be glad to try again. :)
Have you tried username 'admin' and password 'password'? These are for the actual router. Ifit's the wep/wpa wireless encryption password, then you need to go intothe router's domain page, it'll be something like 192.168.0.1 (or192.168.1.1 or 192.168.2.1 or 192.168.0.2) and enter admin andpassword, and then, usually under the Firewall menu, it'll say ResetFactory Settings. You can reset it and your wireless network should nowbe unsecured and you'll be able to connect to the internet wirelesslywith any device.
Hope this helps
PS If all these numbers are doing your head in, just typewww.routerlogin.com into the URL box and it'll take you straight toyour router's domain page! You can also go back into that page and set new passwords for encryption and also for passwording the actual router too. Write them down this time! :)
Asuming you are knowledgable about hooking up broadband i will guess that you know for a fact the its a good connection on the broadband routers side and there is actuall internet access and the problem is with your laptop.
If so then make sure you have the right installs.
get into your start menu at the bottom left> hover over settings>click on network connections and wait for the window to open. Right click on " LOCAL AREA CONNECTION" and select properties.
The little box should open showing a scrollable menu and say " Local area connection Properties" at the top. Make sure in the list of installed Items, you have at least the TCP/IP internet protocal installed and add version 6.
Also you can try cycling the power to your internet broadband router. Hook up the laptop, turn it on and log in, If you have a router that you are using to branch off your broadband to several computers, then unplug, wait 30 seconds and polug back in and it should register. If you are plugging directly into the Broadband router, cycle the power on it the same way.
Also make sure you are plugged into the right port on the router:)
You may be getting a little mixed up; the SSID is the dispayable name of the router over a network and the code you may be refering to is the WEP or passkey for security.
First go into your routers settings and ensure that the DHCP is enabled to automatically give the laptop an IP address.
Check your laptop wireless adapter/reciever is set in the properties to obtain IP adress automatically.
Turn off any encryption you have running on the router and restart both router and laptop.
When laptop boots it should again find all the wireless networks in you locality, then click on your network and click connect.
If all works fine go into router again and then set up security key and note whether it is an 'open' or 'shared' network access as you may need to input this into your laptop if it is unable to reconnect after the restart.
Also if your wifi signal is relatively low, it will not allow a connection to the internet as it is unable to send data at a low signal rate.
If you originally ran the router via an RJ45 network cable, you may need to clear the dns from your laptop, click Start>Run, then type ipconfig /flushdns and restart your laptop to give it a new ip address and dns address.