Question about Cuisinart GR-4 Griddler
After plugging in the unit and turning on the main selector switch, the small light in the switch turns red. I believe this is normal. The problem is the other two dials (depending on witch on I select) light up green! I read the manual and it tells me; when the thermostat has reached operating temperature, a green indicator light inside the chosen control will indicate that the griddler is ready for cooking. The griddler never heats up, is the thermostat telling the unit that it?s already hot? If so where could I get a new part? I bought two of these units and they both have the identical problem. They are supposed to be factory reconditioned. Any help on this would be greatly appreciated Thanks for your time Robert McClay firstname.lastname@example.org
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Posted on Jan 02, 2017
Here's the link to the user manual if you need it; http://www.cuisinart.com/share/man/34_man.pdf The water filter should be fine - if not it should be obvious to the eye that it is blocked/restricted - hold it up to the light. Try running through the descaling procedure in the manual if you havent recently - if it doesnt let you run a cycle, try it overnight without running it, and see if it will let you run a vinegar cycle in the morning. Try and pour vinegar into all the parts you can where it would go if a cycle was able to be run. If that doesn't get it running, check that none of the program/time setting features are still on - they should turn off after a few seconds, but maybe it is stuck in "time set" mode or similar. If none of the actions in the manual change the setting, try unplugging the unit and leaving it for at least half an hour unplugged, then hold down the power button when you plug it back in - this should reset the machine. If the reset doesn't work, it sounds like you have a control board fault - best solution is to contact cuisinart; http://www.cuisinart.com/contact/ Hope this helps :)
Posted on Aug 01, 2007
The element could have a very fine crack in it, not readily visible. You must use a voltmeter to test if the element is getting power when the switch is turned on. If it is getting power, then the element is bad. If no power, then test the switch to see if it is sending power when turned on.
Posted on Jul 07, 2009
SOURCE: would not turn on
I recently had this similar problem. If you still have you machine try the following.
Your described problem may be one of two problems. Let's start with the easier solution first. In the DCC 1200 there is a filter "stick or column" in the left rear. Pull it out and remove the clogged carbon filter(s) that are in there. Shine a light into the receptacle and remove the debris in the bottom. It is likely that this is causing the problem with you machine needing to be started on multiple times. See if this solution works. If it does, you might run 8 cups of water and 4 cups of vinegar through to help decalcify the units plumbing. Do this once or twice and then rinse with at least one pot run-through of clean water. If this works then you are good to go.
Next, if this does not solve your problem we can do the following: unplug the unit and lay it on its back. You will need a #10 torx driver (hardware store if you don't have one) to remove the bottom cover plate. There are 4 torx screws holding it on. When removed, you will find 2 orange hoses. Carefully attempt to remove the left hose without splitting. I used a eyeglas screwdriver to loosen it up. If it splits, just cut off the split and stretch it to reconnect when time comes. As you look into the hose you will find a little black valve inside as well a some gunk. Clean it all out with a fine wire as best you can. Rinse well. Attempt to reconnect the hose back onto the pipe. Slip the pipe clamp back into place. Replace the cover and screws and you should be good to go again. This is not as daunting as it may seem. You can do it. :o) Good luck! If this answer helps, please leave positive feedback for me. Much appreciated. Regards, NormanZ
Posted on Jul 08, 2009
it's posible to have a disconected wire or a heating element burned. also is posible to have a problem whit saftey thermostat. good luck!
Posted on Feb 21, 2010
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